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Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Aquamarine ()
Date: July 5, 2013 01:34

If you ordered a week ago, how could it have been shipped on the 6th? (Sorry, just don't understand.)

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: grzegorz67 ()
Date: July 5, 2013 01:43

Quote
Aquamarine
If you ordered a week ago, how could it have been shipped on the 6th? (Sorry, just don't understand.)[/quote

Late night slip of the fingers. Tired and anxious :-( I meant to type the 1st, ie last Monday

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: bleedingman ()
Date: July 5, 2013 02:01

I had posted this previously but - The total number of posters who have had this problem is probably just a fraction of the big picture. Should be interesting to see to what degree of chaos ensues as a result of this incompetence. Best wishes to all for a great day!

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: with sssoul ()
Date: July 5, 2013 05:04

Quote
bleedingman
I had posted this previously but - The total number of posters who have had this problem is probably just a fraction of the big picture.
Should be interesting to see to what degree of chaos ensues as a result of this incompetence. Best wishes to all for a great day!

Well, BST/AEG/Frontgate know how many people they messed up this way, and since they themselves started sending out emails
warning people that they need to come early to avoid massive queues, if it is "a fraction" I guess it's a big one.

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: rika ()
Date: July 5, 2013 07:32

just let me note i've got shipping fee back to my credit card for 6th tix they failed to ship in time.

have you guys got RS Hyde Park info Sheet from FrontGate? it says

Tier3 : collection and entry - NORTH

GA Tier1&2: collection - SOUTH
Barclay Unwind Bar Packages: collection - SOUTH
Boca Di Lupo package: collection - SOUTH

disabled: entry - ACCESSIBLE

Wristbands will be provided to all Tier1&2 GA holders and Barclay Unwind Bar package customers. YOU ARE REQUIRED TO ENTER THRU THE WEST ENTRANCE.

so if you already got tix, go to WEST.





[view.exacttarget.com]

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: rika ()
Date: July 5, 2013 07:52

well,there's no WEST Entrance sign on their map of yesterday although they advised to go to WEST Entrance.

NEW map with WEST for RS dates is here

[bst-hydepark.s3.amazonaws.com]



Edited 1 time(s). Last edit at 2013-07-05 08:03 by rika.

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Stoneswolf ()
Date: July 5, 2013 10:46

how many of you in central Europe did yet receive their July 13 tickets?

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Stoneswolf ()
Date: July 5, 2013 11:01

Quote
Jackglfc
Got my ticket for the 13th July. Only ordered it on Monday grinning smiley thumbs up

damn, I ordered in April... No tickets yet.

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Date: July 5, 2013 11:09

I'm picking my tickets up at the box office tomorrow. I wonder how long it's gonna take... thumbs down

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Stoneswolf ()
Date: July 5, 2013 11:15

let us know!

Anway, enjoy the show!

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Stones CAT ()
Date: July 5, 2013 11:33

Hi !

I was calling yesterday to the front gate tickets, as they told me in email, after 3 times and waiting about 15 min each and spend it a big amount of euros ... I quit.

I purchased my tickets for 13th in April and according to the web they shipped on 24th ... I'm still waiting

My sister is going to London on Sunday.

It's possible to pick up the tickets before the 13th in some location ?

I don't want to wait untill the same day of the event with all the problems that it could be, I want to avoid significant wait times, kaos and nervous !

What docs she need if she is not the person who bought the tickets ?

Thanks.

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: LQ1977 ()
Date: July 5, 2013 12:38

Hey Stones CAT, try order-support@frontgatetickets.com. I got quick replies!

Off to London this evening! Hope to reach Box Office before 9pm... Would prefer that instead of tomorrow morning... Good luck to us all! smiling smiley

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Rolling Hansie ()
Date: July 5, 2013 12:48

Good luck indeed to everyone LQ. Sure hope everything will work out fine in the end.

-------------------
Keep On Rolling smoking smiley

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Stoffer ()
Date: July 5, 2013 13:14

I´m in the same shoes as Stoneswolf and Stones CAT,
ordered loooong time ago...April. I have two orders actually
for the 13th.. no sign of any of them..
says it was shipped on 24th of June!

FrontGate told me it would take 10 to 15 business days to get a
letter from UK to Norway..! confused smiley (and that I paid 30 pounds for??)
UNBELIEVABLE!!!

I saw the postman down the street, hope he bring me some good news before
I leave in a few hours for the first gig!

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Aquamarine ()
Date: July 5, 2013 13:34

Just leaving hotel, headed for Hyde Park, no idea where to go when I find it . .

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: caesar ()
Date: July 5, 2013 13:46

Was tempted several times to order Hyde Park tickets. Kaspersky Anti-virus howled and moaned everytime I was on this damned BST-website.
I gathered the impression that this business is all very, very untrustable.
At least ya all gonna be at a fantastic show with good weather, I hope.
But they are taking A LOT OF fun FROM you to get there.thumbs down

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: LQ1977 ()
Date: July 5, 2013 13:56

Thanks Hans, leaving work now! smiling smiley

Stoffer, same here. Incredible that it in 2013 is supposed to take up to 15 days. It´s not like we live in Inner Mongolia (no offense...) or something. The whole thing is weird and utter BS, if you ask me...

Wishing ya´ll a great show, enjoy! >grinning smiley<hot smiley

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Date: July 5, 2013 14:13

Quote
Aquamarine
Just leaving hotel, headed for Hyde Park, no idea where to go when I find it . .

Don't worry......you will have no problem seeing where to go...

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Stones CAT ()
Date: July 5, 2013 14:59

Quote
LQ1977
Hey Stones CAT, try order-support@frontgatetickets.com. I got quick replies!

Off to London this evening! Hope to reach Box Office before 9pm... Would prefer that instead of tomorrow morning... Good luck to us all! smiling smiley

I use uksupport@frontgatetickets.com, and they told me :

Your order has now been moved to International Care of Box Office (COBO). This means you will pick up your tickets at the event when you arrive. You will need a valid government-issued ID and your email order receipt. Please stay tuned to [www.bst-hydepark.com] as box office hours and location will be announced shortly.
Regards,
Front Gate Tickets


I have been asking for the last 2 days If its possible to pick up tickets someone else before the 13th but I have no answer .... AAaAArrggghhhh !!!

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Aquamarine ()
Date: July 5, 2013 16:07

Quote
Manofwealthandtaste
Quote
Aquamarine
Just leaving hotel, headed for Hyde Park, no idea where to go when I find it . .

Don't worry......you will have no problem seeing where to go...

Unfortunately this may depend on the direction from which you enter the park--I walked right round the damn place!

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Rolling Hansie ()
Date: July 5, 2013 16:09

Quote
Aquamarine
I walked right round the damn place!

Are you sure you are at the correct park ?

-------------------
Keep On Rolling smoking smiley

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: muppetmark ()
Date: July 5, 2013 16:42

What time should i queue from for a good spot tomorrow?

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: nobodyimportant ()
Date: July 5, 2013 16:50

Quote
muppetmark
What time should i queue from for a good spot tomorrow?

I'd get over there now if I were you winking smiley

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Aquamarine ()
Date: July 5, 2013 17:32

Regarding entry from West--I was told to enter from South, next to where I got my wristband. If I have to walk all round the park again tomorrow I'll sleep through the show.

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: grzegorz67 ()
Date: July 5, 2013 18:03

I've now emailed both

order-support@frontgatetickets.com & uksupport@frontgatetickets.com
angry smiley
I've received a reply from NEITHER !!!!!!!!!!angry smiley

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: stevecardi ()
Date: July 5, 2013 18:21

Breaking news: Mick Jagger has announced that the multinational corporate conglomerate AEG will be the sponsor of the upcoming Rolling Stones North America tour and their shows in London's Hyde Park.
In related news, British seismologists have made a remarkable discovery: it appears that the remains of the late Brian Jones have inexplicably acquired the capability to roll from within his grave site.

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Dreamer ()
Date: July 5, 2013 18:32

Again: what a clusterf.ck this is!
I'm flying to London this evening and fortunately I don't have to worrie about anything regarding tickets. At the same time it really pissess me off that people who payed lots of money have such troubles and worries about their tickets. I already told lots of people about these serious problems and will do that again tomorrow on site; I hope that will make people working for ALL organisations at HP aware of this so they will try to help anyone tomorrow (and next week) when they need it. So spread the word my fellow in and/or outsiders!
And be there on time as soon as they open to get your ticket; just be in the park all day! If this is going to be as nice as watching Glasto on tv was I will have fun...even with the same setlist grinning smiley

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: muppetmark ()
Date: July 5, 2013 19:31

Just had a look, Can't see anybody queuing for the stones. (though maybe theyve been shunted somewhere due to Bon Jovi). Talked my dad into going at 5am tomorrow smiling smiley hopefully I can get a great spot.

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: Grison ()
Date: July 5, 2013 20:03

We collected our tickets today for both days tonight and tomorrow with the wristbands and everything. Finally it worked and the People apologized.
Well we are now going to see if we stay von Bon Jovi which we paid anyway, but only because at that time the multiple ticket Thing was only available.

Re: AEG Ticket Chaos for Rolling Stones at Hyde Park
Posted by: NedKelly ()
Date: July 5, 2013 20:58

I godt my ticket today at the box office. No queue, and a very helpful guy. Great! I even got my ticket for next Saturday. They couldn't fint it, but printet a new one. I'm a little nervous about that one as it doesn't have the Grrrr picture, but they told me it would be fine..

Anyway, I'm ready for tomorrows show! Let it roll!

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