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petewasbristol
So...can anyone tell me how I can get a refund for Adelaide when (A) I was due to pick up the tickets from the ticket office in Adelaide before the cancelled show (so I don't have the ticket!), (B ) I don't live in Australia.
The refund info indicates that you need to send your tickets back by post, or go to the head office agency in Adelaide in person. Both impossible for me!
I have tried everything to contact ticketek but have had no success.
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jammingedwardQuote
petewasbristol
So...can anyone tell me how I can get a refund for Adelaide when (A) I was due to pick up the tickets from the ticket office in Adelaide before the cancelled show (so I don't have the ticket!), (B ) I don't live in Australia.
The refund info indicates that you need to send your tickets back by post, or go to the head office agency in Adelaide in person. Both impossible for me!
I have tried everything to contact ticketek but have had no success.
I think there is a contact us form on their website?
I once filled it out about how to pick up my Adelaide tickets but got no response though! Worth trying? Or call them, but that will cost you.
Maybe contact frontier directly? They seem very helpful..
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petewasbristolQuote
jammingedwardQuote
petewasbristol
So...can anyone tell me how I can get a refund for Adelaide when (A) I was due to pick up the tickets from the ticket office in Adelaide before the cancelled show (so I don't have the ticket!), (B ) I don't live in Australia.
The refund info indicates that you need to send your tickets back by post, or go to the head office agency in Adelaide in person. Both impossible for me!
I have tried everything to contact ticketek but have had no success.
I think there is a contact us form on their website?
I once filled it out about how to pick up my Adelaide tickets but got no response though! Worth trying? Or call them, but that will cost you.
Maybe contact frontier directly? They seem very helpful..
Yep, i tried the email (3 times) and tried phoning but could not get through (expensive as you say). I also sent a message on F/B but got no reply, but that was a few weeks ago. I'll give it another go now that dates are definitely confirmed for later this year.
Cheers for the replies guys
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CaptainCorella
I had rather hoped that when the shows were postponed that the fraudulent mis-representation that is Viagogo would take a hammering.
Sadly it turns out that someone who "bought" a ticket through Viagogo and chooses to go for a refund because they cannot get to a rearranged date, gets a full refund from Viagogo for the price paid for the ticket(s) and not just the face value. ie They had that angle covered.
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The JokerQuote
CaptainCorella
I had rather hoped that when the shows were postponed that the fraudulent mis-representation that is Viagogo would take a hammering.
Sadly it turns out that someone who "bought" a ticket through Viagogo and chooses to go for a refund because they cannot get to a rearranged date, gets a full refund from Viagogo for the price paid for the ticket(s) and not just the face value. ie They had that angle covered.
Could you reformulate or elaborate? Is it good news for the buyer? It's seems so, but you say "sadly"
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CaptainCorellaQuote
The JokerQuote
CaptainCorella
I had rather hoped that when the shows were postponed that the fraudulent mis-representation that is Viagogo would take a hammering.
Sadly it turns out that someone who "bought" a ticket through Viagogo and chooses to go for a refund because they cannot get to a rearranged date, gets a full refund from Viagogo for the price paid for the ticket(s) and not just the face value. ie They had that angle covered.
Could you reformulate or elaborate? Is it good news for the buyer? It's seems so, but you say "sadly"
Sure.
In my view Viagogo is an elaborate fraudulent misrepresentation that results in fans having to pay w-a-a-y over the odds for ticket. It's institutional scalping.
I had hoped that the postponement of the tour would cause so many people to lose money (yes, very sadly, fans) that it would threaten Viagogo's business model (their reputation), and people would know about it and no longer use the vile site.
But, as I wrote, they have that covered. If you bought your ticket through Viagogo, you get back what you paid.
So their business model is not damaged and people will sadly carry on using them.
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CaptainCorellaQuote
The JokerQuote
CaptainCorella
I had rather hoped that when the shows were postponed that the fraudulent mis-representation that is Viagogo would take a hammering.
Sadly it turns out that someone who "bought" a ticket through Viagogo and chooses to go for a refund because they cannot get to a rearranged date, gets a full refund from Viagogo for the price paid for the ticket(s) and not just the face value. ie They had that angle covered.
Could you reformulate or elaborate? Is it good news for the buyer? It's seems so, but you say "sadly"
Sure.
In my view Viagogo is an elaborate fraudulent misrepresentation that results in fans having to pay w-a-a-y over the odds for ticket. It's institutional scalping.
I had hoped that the postponement of the tour would cause so many people to lose money (yes, very sadly, fans) that it would threaten Viagogo's business model (their reputation), and people would know about it and no longer use the vile site.
But, as I wrote, they have that covered. If you bought your ticket through Viagogo, you get back what you paid.
So their business model is not damaged and people will sadly carry on using them.
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Montrealsuperfan
Strange- the only communication I got from Viagogo in response to an e-mail was that they are "unable to offer a refund" as the show has been "postponed not cancelled".
Obviously coming from Canada to Melbourne is a hell of a trek so I would prefer to get my $ back and start over again. Anyone have any advice.
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Deathgod
Guy who runs Cherry Bar in Melb is a connected Stones fan.
Is generally VERY reliable.
He posted this tonight.
"Just heard probably the biggest 'rumour' of my life and from a very informed source.
Are you ready?
When The Rolling Stones return to Australia for their rescheduled shows in November, they will end their tour in Melbourne.
And...it will be their last ever ever show!
The Stones to end it all....in Melbourne. Can you believe it?!"
could it be the rescheduled Rod Laver, Hanging Rock, or a new date ?
I have readied myself too say 'goodbye' this tour.