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Topi
Now in the end, who would want to actually stay in Tier 2?
They must be counting on a number of people not bothering to cancel/downgrade/upgrade, "put up and shut up" as you said.
There are many considerations. I am capable of lining up all day and even running to front row but this is not what I thought I was paying for at the time of purchase. I was as much duped as the other guy - and this despite seeing the Twitter post about also the Tier 3 having a shot at front row.
Now is there a possibility to exit the Tier 2 and just enter the Tier 3/GA area?
I am not obsessed with front row, having been there twice and gotten Keith's guitar pick on both occasions. I could happily to let someone else experience that. Upgrading to Tier 1 is an option if they offer it for free. If not, too steep. Downgrading to Tier 3 remains a very feasible option for me.
What is going to happen with Tier 2 in the end?
And on "running"- why is AEG encouraring people to take a dash? Why not walk in in orderly fashion as in Bruce Springsteen concerts (there is a separate pit though most often at the regular GA price - just turn up early). Oh well, that is another discussion.
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The Worst.
Harm, mr. Hallett has clearly stated that if you have bought ticket(s) in Tier 1 or 2, you can downgrade/upgrade/refund.
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Green Lady
I will not edit that post - I will leave it there as a permanent record of just what a stupid spiteful cow I am. I will be taking no further part in these discussions.
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CaledonianGonzoQuote
The Worst.
Harm, mr. Hallett has clearly stated that if you have bought ticket(s) in Tier 1 or 2, you can downgrade/upgrade/refund.
Not to everyone he hasn't. I've not had a response...
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Harm
How can you downgrade if the 95£ tickets are sold out?
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CaledonianGonzo
Has anyone heard anything back from AEG - or anyone else - since yesterday teatime?
Concerned that it's now the weekend and we might not make any headway over the weekend while Rob Hallett's swanning around on a yacht with Simon Le Bon or something.
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Harm
Thanks...lucky me this time I have the 95£ tickets. So I guess that they realize they messed up
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JumpinJeppeFlashQuote
Harm
Thanks...lucky me this time I have the 95£ tickets. So I guess that they realize they messed up
Best ticket in the house if you que up and run, actually i think it might be very good if you come there late as well.
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paulywaulQuote
CaledonianGonzo
Has anyone heard anything back from AEG - or anyone else - since yesterday teatime?
Concerned that it's now the weekend and we might not make any headway over the weekend while Rob Hallett's swanning around on a yacht with Simon Le Bon or something.
No, not as yet.
Basically, I think that what most people want is for the setup on the day to actually be exactly how it was described when they made their decision to buy either Tier 1 or Tier 2 tickets. If they'd have had the REAL TRUE description of what the setup was going to be, then they'd quite possibly have elected to go for GA Tier 3, I suspect I would probably have done so myself.
So the on-going battle with AEG is this; not to be fobbed off with a brisk apology for the confusion and the offer of a refund or a downgrade, but getting AEG to honour what they sold. It would be SO easy to accomplish. Half an hour's work with barriers at the front of the stage, and job done. A dedicated pit area for Tier 1, behind that a dedicated pit area for Tier 2, and in turn behind that the GA Tier 3 area. What on earth would be so difficult in organising that ?
I intend to further correspond with Rob Hallett and point things like this out to him, and depending on his response, I might have to further point out that his apparent reluctance to address the issue and look for a fix (especially as there actually IS an easy one available) is completely unacceptable, and he might well therefore in due course enjoy discussing his position with entertainment lawyers, trade descriptions officials, and/or the UK media.
If people just lapse into complacency and don't follow this through to hopefully a final conclusion in OUR favour, we all know what will happen. AEG will basically have gotten away with what amounts to fraud & deceit.
I speak for myself, but I'm kind of fussy about precisely who I accept contemptuous treatment from ........... and AEG is not on my list. So, if any of you on IORR have strong feelings about this issue, as I do, then please ....... continue to fire of complaining emails to Rob Hallett, continue to reject his inadequate responses and shameful attempts at fobbing you off with a refund or an upgrade/downgrade. Don't lose sight of what has happened here.
If you have a Tier 1 or Tier 2 ticket, you presumably bought it on the express understanding that it would position you closer to the stage than a Tier 3 ticket ? And the reason you thought that was because of what you read on the BST webpage at the time of purchase.
Well you were wrong, it turns out that those tier 1 and Tier 2 tickets don't position you closer. And the issue is not that ultimately that the more expensive tickets actually locate you further away from the stage, it is that THIS WAS NOT HOW IT WAS DESCRIBED TO YOU AT THE TIME OF PURCHASE.
You don't even NEED to be in the legal profession to understand who is in the right and who is in the wrong here, it's an open and shut case in that respect.
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straycatuk
I know exactly how they can get out of this -
Set up the Diamond and Golden circles exactly as we were expecting them - Like the regular Bon Jovi set up which incidentally has a small walkway between diamond and golden sections.
To satisfy the claim that the earliest GA attendees will have the oppotunity to be front of stage, give upgrades to Diamond to the 1st 100 - 200 through the gates. Fair ? Good - sorted !><
To think, I used to think Michael Colh was the devil !
sc uk
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paulywaulQuote
CaledonianGonzo
Has anyone heard anything back from AEG - or anyone else - since yesterday teatime?
Concerned that it's now the weekend and we might not make any headway over the weekend while Rob Hallett's swanning around on a yacht with Simon Le Bon or something.
No, not as yet.
Basically, I think that what most people want is for the setup on the day to actually be exactly how it was described when they made their decision to buy either Tier 1 or Tier 2 tickets. If they'd have had the REAL TRUE description of what the setup was going to be, then they'd quite possibly have elected to go for GA Tier 3, I suspect I would probably have done so myself.
So the on-going battle with AEG is this; not to be fobbed off with a brisk apology for the confusion and the offer of a refund or a downgrade, but getting AEG to honour what they sold. It would be SO easy to accomplish. Half an hour's work with barriers at the front of the stage, and job done. A dedicated pit area for Tier 1, behind that a dedicated pit area for Tier 2, and in turn behind that the GA Tier 3 area. What on earth would be so difficult in organising that ?
I intend to further correspond with Rob Hallett and point things like this out to him, and depending on his response, I might have to further point out that his apparent reluctance to address the issue and look for a fix (especially as there actually IS an easy one available) is completely unacceptable, and he might well therefore in due course enjoy discussing his position with entertainment lawyers, trade descriptions officials, and/or the UK media.
If people just lapse into complacency and don't follow this through to hopefully a final conclusion in OUR favour, we all know what will happen. AEG will basically have gotten away with what amounts to fraud & deceit.
I speak for myself, but I'm kind of fussy about precisely who I accept contemptuous treatment from ........... and AEG is not on my list. So, if any of you on IORR have strong feelings about this issue, as I do, then please ....... continue to fire of complaining emails to Rob Hallett, continue to reject his inadequate responses and shameful attempts at fobbing you off with a refund or an upgrade/downgrade. Don't lose sight of what has happened here.
If you have a Tier 1 or Tier 2 ticket, you presumably bought it on the express understanding that it would position you closer to the stage than a Tier 3 ticket ? And the reason you thought that was because of what you read on the BST webpage at the time of purchase.
Well you were wrong, it turns out that those tier 1 and Tier 2 tickets don't position you closer. And the issue is not that ultimately that the more expensive tickets actually locate you further away from the stage, it is that THIS WAS NOT HOW IT WAS DESCRIBED TO YOU AT THE TIME OF PURCHASE.
You don't even NEED to be in the legal profession to understand who is in the right and who is in the wrong here, it's an open and shut case in that respect.
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odean73Quote
paulywaulQuote
CaledonianGonzo
Has anyone heard anything back from AEG - or anyone else - since yesterday teatime?
Concerned that it's now the weekend and we might not make any headway over the weekend while Rob Hallett's swanning around on a yacht with Simon Le Bon or something.
No, not as yet.
Basically, I think that what most people want is for the setup on the day to actually be exactly how it was described when they made their decision to buy either Tier 1 or Tier 2 tickets. If they'd have had the REAL TRUE description of what the setup was going to be, then they'd quite possibly have elected to go for GA Tier 3, I suspect I would probably have done so myself.
So the on-going battle with AEG is this; not to be fobbed off with a brisk apology for the confusion and the offer of a refund or a downgrade, but getting AEG to honour what they sold. It would be SO easy to accomplish. Half an hour's work with barriers at the front of the stage, and job done. A dedicated pit area for Tier 1, behind that a dedicated pit area for Tier 2, and in turn behind that the GA Tier 3 area. What on earth would be so difficult in organising that ?
I intend to further correspond with Rob Hallett and point things like this out to him, and depending on his response, I might have to further point out that his apparent reluctance to address the issue and look for a fix (especially as there actually IS an easy one available) is completely unacceptable, and he might well therefore in due course enjoy discussing his position with entertainment lawyers, trade descriptions officials, and/or the UK media.
If people just lapse into complacency and don't follow this through to hopefully a final conclusion in OUR favour, we all know what will happen. AEG will basically have gotten away with what amounts to fraud & deceit.
I speak for myself, but I'm kind of fussy about precisely who I accept contemptuous treatment from ........... and AEG is not on my list. So, if any of you on IORR have strong feelings about this issue, as I do, then please ....... continue to fire of complaining emails to Rob Hallett, continue to reject his inadequate responses and shameful attempts at fobbing you off with a refund or an upgrade/downgrade. Don't lose sight of what has happened here.
If you have a Tier 1 or Tier 2 ticket, you presumably bought it on the express understanding that it would position you closer to the stage than a Tier 3 ticket ? And the reason you thought that was because of what you read on the BST webpage at the time of purchase.
Well you were wrong, it turns out that those tier 1 and Tier 2 tickets don't position you closer. And the issue is not that ultimately that the more expensive tickets actually locate you further away from the stage, it is that THIS WAS NOT HOW IT WAS DESCRIBED TO YOU AT THE TIME OF PURCHASE.
You don't even NEED to be in the legal profession to understand who is in the right and who is in the wrong here, it's an open and shut case in that respect.
Agree 100%.
Focus totally on whats happaned here.
If i had brought one of these tickets i would like paul not let it rest, i am a bit surprised that the press have not caught on to this yet.
Sister Marie, i will be like you and take my time getting in and not stand around for hours, so if you recieve any information on good spots please let me know.
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MGetzner
This is the answer I got yesterday evening (same from AEG and Rob):
"Hi Michael
Thanks for your mail
Apologies for the confusion in respect of GA Tiers 1, 2 and 3.
You are correct that there will be a section in front of the stage that can be accessed by those with General Admission Tier 3 tickets. This will be the same as any other gig and will be available to anyone that arrives early enough and can run fast enough and are prepared to remain in that spot throughout the day.
However, the purchase of your Tier 2 tickets will provide you with the following:
• You will have an exclusive entry and exit point to the venue itself, not available to the general public holding Tier 3 tickets
• You will be guaranteed a position close to the stage, in an exclusive section for those holding Tier 2 tickets.
• From this area, you will have exclusive access to sanitation/toilet facilities and a bar area (and so you will not have to leave this area and return to the main site if you do not wish to)
• But of course you are also free to explore the site and the other stages throughout the day whilst not losing your privileged viewing spot for the Stones.
We think this Tier 2 package, as detailed above, represents great value and will allow you the best opportunity to enjoy a fabulous day and an amazing performance from the Rolling Stones.
But if you are still not happy, please let us know by return email within 3 days and we will agree either to:
• Downgrade your ticket purchase to a Tier 3 ticket (£95)
• Give you a full refund on your ticket purchase.
We look forward to hearing from you as soon as possible.
Kind regards
AEG Live"
No mentioning of upgrading!
I answered that this is still not acceptable, and said I would accept if offered an upgrade.
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RobberBride
I am also with you Paulywaul....but lets get it into press NOW if anybodys got connections. However, I would make it clear that it is AEG thats at fault here, and not RS. To me at least, thats important. That AEG has somehow managed to taint this glorious thing. I just still can not believe how they have managed that.
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marclaff
Here the message i just sent to rob :
Regards
Docteur Marc Laff