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Nero's one of the best, maybe if you post what you're doing in explicit detail we could figure out what's happening. What's the cd you're trying to copy, the steps you take, what's the exact error message, the computor you've got, any & all details would be helpful
i love nero but if u are giving up on it.. and u shouldnt cuz they do offer amazing support on their site etc.. there is roxio. in fact.. windows media player uses roxio. and u can use that to burn and copy. and all windows puters have wmp. good luck. oh yeah here is a link