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Serviticket statement on cancelled Barcelona show
Posted by: Adrian-L ()
Date: May 9, 2006 14:51

El concert dels Rolling Stones ha estat ajornat fins a mitjan del mes de juny.
Les entrades adquirides seràn vàlides per a la nova data.


..could anyone provide a translation please?
i'm looking for a refund
any help?

Re: Serviticket statement on cancelled Barcelona show
Posted by: marquess ()
Date: May 9, 2006 15:02

The Rolling Stones concert is delayed untill second half of June.
The bought tickets are valid for the, to be announced, new date.

Re: Serviticket statement on cancelled Barcelona show
Posted by: wälder ()
Date: May 9, 2006 15:05

Hi marquess,

is there also an info, it the bought tickets can be given back !?


da

Re: Serviticket statement on cancelled Barcelona show
Posted by: Adrian-L ()
Date: May 9, 2006 15:06

thanks for that.

Is there any refund info? - io won't be able to make a rescheduled date.

Re: Serviticket statement on cancelled Barcelona show
Posted by: marquess ()
Date: May 9, 2006 15:08

Well, I donçt know yet, I also have 2 tickets for that concert.

I am sure that you can get your money back.

Let me try to get some information.

Re: Serviticket statement on cancelled Barcelona show
Posted by: Wolter ()
Date: May 9, 2006 15:24

The full statement from ServiCaixa is in spanish:

Aplazados los conciertos de los Rolling Stones en Barcelona y Madrid

Los conciertos de los Rolling Stones en Barcelona y Madrid que tenían que celebrarse el 27 y el 29 de mayo, respectivamente, han sido aplazados hasta mediados del mes de junio.

Según ha informado el promotor de los conciertos en España, el aplazamiento se debe al accidente y posterior intervención quirúrgica sufridos por el guitarrista Keith Richards, cuya recuperación provocara un retraso en el inicio de la gira europea de la banda, que tenia que empezar en Barcelona. Próximamente se informara de las nuevas fechas para dichos conciertos.

Las entradas adquiridas para los conciertos de Barcelona (Estadi Olimpia) y Madrid (Estadio
Vicente Calderon) serán validas para las nuevas fechas. Por lo tanto, hasta que el promotor informe, en breve, de la fecha de los nuevos conciertos se recomienda conservar las entradas adquiridas.

Las circunstancias de este aplazamiento son totalmente ajenas a ServiCaixa.



Edited 1 time(s). Last edit at 2006-05-09 15:26 by Wolter.

Re: Serviticket statement on cancelled Barcelona show
Posted by: Wolter ()
Date: May 9, 2006 15:25

That is in english (by freetranslation.com):

They postponed the concerts of the Rolling Stones in Barcelona and Madrid

The concerts of the Rolling Stones in Barcelona and Madrid that had to be celebrated the 27 and May 29, respectively, they have been postponed to the middle of the month of June.

It has reported the developer of the concerts in Spain, the postponement is owed al accident and subsequent surgical intervention suffered by the guitarist Keith Richards, whose recovery caused a delay at first of the European tour of the band, that tenia that to begin in Barcelona. Soon it was reported of the new dates for you said concerts.

The entrances acquired for the concerts of Barcelona (Estadi Olimpia) and Madrid (Stadium Vicente Calderon) they will be you validate for the new dates. Therefore, until the development report, in brief, of the date of the new concerts is recommended to conserve the entrances acquired.

The circumstances of this postponement are totally alien to ServiCaixa.

Re: Serviticket statement on cancelled Barcelona show
Posted by: Adrian-L ()
Date: May 9, 2006 15:30

so can we assume, they're in the dark as much as us? and we'll be given refund info in near future?... or are we gonna get shafted??

Re: Serviticket statement on cancelled Barcelona show
Posted by: Harm ()
Date: May 9, 2006 15:33

And the RS.com membership refund of course

Re: Serviticket statement on cancelled Barcelona show
Posted by: roby ()
Date: May 9, 2006 15:35

oh look a Stones fan! It's me !


Re: Serviticket statement on cancelled Barcelona show
Posted by: Adrian-L ()
Date: May 9, 2006 15:41

Harm Wrote:
-------------------------------------------------------
> And the RS.com membership refund of course

of course..... but the priority is a refund for the 4 FOS tickets i ordered.

RS.COM- of whom i have no faith whatsoever, can wait till after.

Re: Serviticket statement on cancelled Barcelona show
Date: May 9, 2006 15:42

Harm Wrote:
-------------------------------------------------------
> And the RS.com membership refund of course

Have been thinkin' of that, but.......we don't really believe that, now do we ?

Re: Serviticket statement on cancelled Barcelona show
Posted by: Harm ()
Date: May 9, 2006 15:45

no nervous breakdowns Wrote:
-------------------------------------------------------
> Harm Wrote:
> --------------------------------------------------
> -----
> > And the RS.com membership refund of course
>
> Have been thinkin' of that, but.......we don't
> really believe that, now do we ?

Of course, why not? We used it to buy useless tickets

Re: Serviticket statement on cancelled Barcelona show
Date: May 9, 2006 15:56

Agree completely....but I think it's gonna be a very long struggle. Unfortunately.

Re: Serviticket statement on cancelled Barcelona show
Posted by: Harm ()
Date: May 9, 2006 15:58

I think some people already got their money back from RS.com with the Wembley switch

Re: Serviticket statement on cancelled Barcelona show
Posted by: Wolter ()
Date: May 9, 2006 16:11

Adrian-L Wrote:
-------------------------------------------------------
> Harm Wrote:
> --------------------------------------------------
> -----
> > And the RS.com membership refund of course
>
> of course..... but the priority is a refund for
> the 4 FOS tickets i ordered.
>
> RS.COM- of whom i have no faith whatsoever, can
> wait till after.

Same here... let's hope it will work out.

Re: Serviticket statement on cancelled Barcelona show
Posted by: Whale ()
Date: May 9, 2006 16:13

Guys, how can you even think about the MONEY at this point?????
MONEY, what f**k does it matter?
And no, I'm not rich.

Re: Serviticket statement on cancelled Barcelona show
Posted by: Peterh ()
Date: May 9, 2006 16:17

The Barca and Madrid shows would only fit in August in the Spanish week, not in June...

Peter

Re: Serviticket statement on cancelled Barcelona show
Posted by: little queenie ()
Date: May 9, 2006 16:17

they say the concert is postponed until "second half of June" - i hope this is wrong because they have a pretty full schedule during the second half of june - it makes more sense to reschedule barcelona for the end of the european dates, rather than push everything back...

Re: Serviticket statement on cancelled Barcelona show
Posted by: Harm ()
Date: May 9, 2006 16:28

Whale Wrote:
-------------------------------------------------------
> Guys, how can you even think about the MONEY at
> this point?????
> MONEY, what f**k does it matter?
> And no, I'm not rich.

Why not? Keith is fine (RS.com). Soon we'll make jokes about it.

Re: Serviticket statement on cancelled Barcelona show
Posted by: Wolter ()
Date: May 9, 2006 16:52

Whale Wrote:
-------------------------------------------------------
> Guys, how can you even think about the MONEY at
> this point?????
> MONEY, what f**k does it matter?
> And no, I'm not rich.

Just practical stuff, relax! The man is in Hospital taken care of. We are talking here about: money, free time, work, wives, children. A lot of organisation to travel around Europe.

How would you feel if your travel agency says: sorry sir, but no holliday and we let you know in a few days. Yes, you get nervous and that is what we are.

Re: Serviticket statement on cancelled Barcelona show
Posted by: marquess ()
Date: May 9, 2006 17:20

Maybe the most logical is that the gigs postponed will be played in September, after th UK Tour

Re: Serviticket statement on cancelled Barcelona show
Posted by: Lorenz ()
Date: May 9, 2006 18:16

little queenie Wrote:
-------------------------------------------------------
> they say the concert is postponed until "second
> half of June" - i hope this is wrong because they
> have a pretty full schedule during the second half
> of june - it makes more sense to reschedule
> barcelona for the end of the european dates,
> rather than push everything back...

Hope that's wrong too, as I have shows on the 16th in Brno and some days later in Vienna. If there is a chance I can get some money and have time to see them in Barcelona, then it's at the beginning of August.


Belgrade-Bucharest-Budapest-Brno

Re: Serviticket statement on cancelled Barcelona show
Posted by: waaghals ()
Date: May 9, 2006 19:12

the most logical would be that the Barcelona concert would take place in august in the Spanish week!

Re: Serviticket statement on cancelled Barcelona show
Date: May 9, 2006 21:22

Considering the very poor service Caixa offers, i can't imagine how they will deal with thousands of refunds. They were not even able to send a confirmation email when we purchased the tixs or to send them by mail like any other ticketing services in the world.

Re: Serviticket statement on cancelled Barcelona show
Posted by: roma_run ()
Date: May 9, 2006 21:41

I'm going to Barcelona anyway (and I can't wait to see this beautiful city), but now I realize that I'll probably spend a day at a ServiCaixa office trying to get my money back. *sigh*

Re: Serviticket statement on cancelled Barcelona show
Posted by: mariannerl ()
Date: May 9, 2006 22:23

With your credit card number you can watch your bookings on Servixaica. So I guess it should be possible to manage refund payments for them.

I would rather use the tickets. but I don't know if its possible. If.. when...... ....

Re: Serviticket statement on cancelled Barcelona show
Posted by: little queenie ()
Date: May 10, 2006 00:07

Lorenz Wrote:

>
> Hope that's wrong too, as I have shows on the 16th
> in Brno and some days later in Vienna. If there is
> a chance I can get some money and have time to see
> them in Barcelona, then it's at the beginning of
> August.

my tickets are for brno through athens - so at this point, i'm hoping brno will be the opening gig of the tour (at least) - brno is one city where i've paid in full for the hotel- and all the hotels are sold out for the show!

Re: Serviticket statement on cancelled Barcelona show
Posted by: madmaxx ()
Date: May 10, 2006 01:04

As far as concert tickets go.

If the concert is cancelled and you cannot go to new date offered.

Try the company you purchased the tickets from if you feel they are messing about.

Contact your card company.

They will get the money back for you.

Re: Serviticket statement on cancelled Barcelona show
Posted by: mariannerl ()
Date: May 10, 2006 01:23

For Paris I received a mail. I can get refund. But I have to send tickets back as soon as possible. Or I can wait and use them for the new date which is unkown by now.

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