Re: Fan Club DVD
Date: December 22, 2005 14:29
OK - I posted on rs.com and here is the response:
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"Nothing for me in the UK yet.
Staff - can you shed any light on this at all????? I mean, am I acutally going to receive the poster and DVD if I live in the UK??? Will I actually receive them before the Wembley show in August 2006????
I know the logistics of sending all this stuff out must be a bit of a nightmare, but I feel forgotten......
IS IT COMING TO ME?????"
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Post Extras: maria-c
(Shebeen-er)12/21/05 10:18 AM
Re: How does the free DVD and poster work? [re: riffhard72]
I'm not sure why everyone is so surprised that the items are shipping separately...it's not like we bought them at Macy's and they arrange shhipping for us....
We are averaging about 3,000 DVD units a day being shipped. That means a human takes the disc, puts it in the tin, puts the tin into a plastic sleeve then into a padded envelope. THen, that envelope gets a label and postage and is taken to the post office.
We are not shipping International first, or nice names first, the dvd's are being shipped in order of how the system spits out the list of current active platinum members.
The poster is being shipped out a bit faster, they average aobut 4,000 units a day because they are pre-tubed, and just need a label and postage stamped on them.
If you joined after November 30th of this year, you will not receive your DVD and poster this year for sure. We are manufacturing more dvd's and posters, and the cut off for the first batch was membership prior to NOvember 30th.
Before all the funny comments start - no, we're not going to keep new members waiting as long as the old members had to wait.....now the delay is simply manufacturing and shipping.
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Make of that what you will......