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If you don't receive a reply from the airline within 2 months or if you are not satisfied with the reply, you can lodge a complaint with the relevant national authority in the country where the incident took place, within a reasonable timeframe. The national authority should provide you with a non-binding legal opinion on how to proceed with your claim.
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bv
If I don't get my money back for my intercontinental flight within a couple of months, then I will add that cost to my refund case to my travel insurance company. They have told me they will cover any loss I have from the tour cancellation. It helps a lot to have a superior travel insurance.
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NateQuote
FrogSugarQuote
Nate
... but if you push the airline they should refund you if they cancelled.I had twelve flights booked for various places around the world this month including Australia and I got refunds processed for all....
Nate
I'm struggling with Air Tahiti Nui (French company based in Tahiti). Despite all of my emails, they only want to offer me a voucher - despite EU Regulations which apparently back my claim... Not sure how to go about this (registered letter followed by court?!)
If the flight was starting in the EU and the airline cancelled then 100% they are legally bound to refund you in full.I expect you’ve tried phoning them maybe look up to see if they have different offices around the world and try calling each one until you get through (you can use Skype or something similar to call for free) remind them of the law and don’t take no for an answer.If they don’t play ball you can use something called section 75 on the credit card you used which will enable you to get the money back also most debit cards will offer a chargeback service to get your money back.
Lots of airlines are being extremely difficult and tricky in refunding passengers but you just have to keep pushing and reminding them you have the law behind you.
Nate
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AlohaDoug
So my regular on-sale Atlanta ticket refund posted over the weekend, less than ten days after I requested it. However, for the two Atlanta tickets I purchased in the "fan club" pre sale there is STILL no refund button. WTF? I can't even ask for a refund on fan club tix, but already have my money back on regular on sale tickets?
Why am I not surprised?
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Kerryann
Is anyone else still waiting on Ticketmaster San Diego ticket refunds? I have all the others except that one. Wondering if I should contact them.
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bvQuote
StonedInTokyoQuote
bv
SAS did not return my ticket money yet.
Is it too late to file a charge dispute with your credit card issuer? I imagine there are many companies now using the COVID-19 pandemic as an excuse to stiff people on their rightly deserved refunds.
SAS will not go bankrupt. The governments in Sweden and Denmark will save them. I will probably get the refund during the summer.
If I don't get my money back for my intercontinental flight within a couple of months, then I will add that cost to my refund case to my travel insurance company. They have told me they will cover any loss I have from the tour cancellation. It helps a lot to have a superior travel insurance.
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timbernardisQuote
bvQuote
StonedInTokyoQuote
bv
SAS did not return my ticket money yet.
Is it too late to file a charge dispute with your credit card issuer? I imagine there are many companies now using the COVID-19 pandemic as an excuse to stiff people on their rightly deserved refunds.
SAS will not go bankrupt. The governments in Sweden and Denmark will save them. I will probably get the refund during the summer.
If I don't get my money back for my intercontinental flight within a couple of months, then I will add that cost to my refund case to my travel insurance company. They have told me they will cover any loss I have from the tour cancellation. It helps a lot to have a superior travel insurance.
how much does the travel insurance cost?
plexi
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bvQuote
timbernardisQuote
bvQuote
StonedInTokyoQuote
bv
SAS did not return my ticket money yet.
Is it too late to file a charge dispute with your credit card issuer? I imagine there are many companies now using the COVID-19 pandemic as an excuse to stiff people on their rightly deserved refunds.
SAS will not go bankrupt. The governments in Sweden and Denmark will save them. I will probably get the refund during the summer.
If I don't get my money back for my intercontinental flight within a couple of months, then I will add that cost to my refund case to my travel insurance company. They have told me they will cover any loss I have from the tour cancellation. It helps a lot to have a superior travel insurance.
how much does the travel insurance cost?
plexi
We have a package of insurance for our car, house, travel for the family etc, so I don't really know, but I guess an all around the year insurance, i.e. unlimited travels, superior terms, might cost $200 or so. Then it is valid for 60 days, i.e. you have to return home within 60 days from your departure. Then I have to extend it for 3 months away from home travel, that cost more, like $300. But this year I could cancel the extention, as it does not have to be paid until the first 60 days are past.
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Hairball
Holy crap, happy to see refunds credited back my account for Roger Waters' Vegas and both L.A. shows after contacting AXS just four days ago!!! Funny though (not really) I'm still waiting for ticketbastard to credit back my account for the Waters SanFran show requested three weeks ago....
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cyclist
Hilarious. Face value PIT for San Diego. The first I'd seen them. Just can't pull the trigger...
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makustone
Good afternoon, does anyone know why there is no refund for Tampa?
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makustone
Good afternoon, does anyone know why there is no refund for Tampa?
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guydonQuote
makustone
Good afternoon, does anyone know why there is no refund for Tampa?
I actually received a refund for Tampa Pit tickets just a few days after requesting one. Strangely, I have not yet received a refund for my Tampa Lucky Dips although I requested them weeks ago. That being said, I'd rather have the Pit refund and waiting on the Lucky Dips than the other way around.
Still waiting for my Detroit and Atlanta refunds.