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Green Lady
It's a very decent and generous thing to do, and clearly not done for its publicity value - the Stones don't go in for that kind of showing-off.
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The Sicilian
On a communication level, they are no different than any of us. You have your circle of family, friends and business associates. So does Mick and Keith. If you need to contact them you pick up the phone and call. I have a close friend who has the same home phone number that he had when we were twelve years old.
Trivial matters such as flowers, presents and such, well they have employees that handle that stuff. Most everything nowadays is transacted online and delivered if necessary. I doubt you'll see Mick at the Apple Store or at J.Crew buying a sweater.