From:
[
www.which.co.uk]
"Keith Richards, author of 450 Legal Problems Solved, said:
'If your tour operator goes bust while you're on holiday, your application for credit has been turned down, or you've been bitten by your neighbour's dog, you want to know what to do right away and preferably without the expense of hiring a lawyer.
'The book provides you with the ammunition to fight your own consumer battles, thus saving sizeable lawyers' fees.' "