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when do tickets ship to you
Posted by: shedooby ()
Date: December 9, 2005 19:26

I ordered presales tix with a platinum membership through ticketmaster; I received an email that within a few days I would receive a confimationmail from rs.com with password, etc. but didn't her a thing.
Anyone had the same experience? How long does it take?

Re: when do tickets ship to you
Posted by: rebelrebel ()
Date: December 9, 2005 20:48

Yes, I have had exactly the same experience. Told that an email from rs.com with membership details would arrive within three working days. Six working days later not a thing.

I fully realise that rs.com is not the best Stones site as I have had membership before. It's not so much that my life would be infinitely poorer without membership as that I want to receive what I've paid £65 for.

Does anyone know who to take this up with? Ticketmaster or rs.com?

Re: when do rs.com membership details reach us?
Posted by: with sssoul ()
Date: December 10, 2005 14:30

>> Does anyone know who to take this up with? Ticketmaster or rs.com? <<

i was just on the phone with Ticketmaster UK and guess what? they said it's rs.com's fault if the "virtual membership" details haven't arrived.
the rs.com contact address is support@rollingstones.com if anyone feels like emailing them to be told that it's TM's fault. :E

Re: when do tickets ship to you
Posted by: maxx ()
Date: December 10, 2005 16:00

I am confused by your Q
I only got an email with the password that I had set up when I joined.
Why would you need another password ??.

Re: when do tickets ship to you
Posted by: maxx ()
Date: December 10, 2005 16:12

Last time the UK tickets we received were about 10 or 12 days before the concert.

The ones for europe concerts seem to get sent straight away I have mine for Amsterdam came throught the week.

German ones also are sent out quickly.

Re: when do "virtual memberships" arrive
Posted by: with sssoul ()
Date: December 10, 2005 16:16

>> I am confused by your Q I only got an email with the password that I had set up when I joined. Why would you need another password ??. <<

every ticket you buy entitles you to a "virtual membership" to rs.com (it doesn't provide any presale privileges or DVD or anything, just access to the website). if you already have a membership you can give these away to people. but first you need to get the passwords for them from rs.com.


"What do you want - what?!"
- Keith

Re: when do tickets ship to you
Posted by: maxx ()
Date: December 10, 2005 16:48

Thanks for clearing that up with sssoul.

Re: when do rs.com membership details reach us?
Posted by: rebelrebel ()
Date: December 11, 2005 00:19

with sssoul,

have only just read your reply but thanks very much for the email address and I will give it a go.

Cheers.



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