Just recieved an email from suppsedly Bravousa stones store stating, ' we are unable to process payment for your order number *******. Please contact customer service within 7 days to avoid cancellation, followed by email address and phon number to contact them.

I am not sure this is for real, as it say on the title from - merchandise'musictoday.com

Anybody else recieve anything similar to this, this is for posters and t-shirt from the Cuba concert.



Edited 1 time(s). Last edit at 2016-04-15 22:09 by bv.

Quote
odean73
Just recieved an email from suppsedly Bravousa stones store stating, ' we are unable to process payment for your order number *******. Please contact customer service within 7 days to avoid cancellation, followed by email address and phon number to contact them.

I am not sure this is for real, as it say on the title from - merchandise'musictoday.com

Anybody else recieve anything similar to this, this is for posters and t-shirt from the Cuba concert.

I would go to the website where you bought the gear & get the phone number off of that. Always a good web security practice. Hopefully not too basic here, trying to help. I deal with web security a lot with my job.

Thanks for getting back to me.

I did email them through their website, hopefully this will be ok and hopefully they will get back to me.

If you are suspicious, never use any link/email/phone number provided by the dodgy email. And check to see whether you really have got an order number *********.

Musictoday and Bravousa are connected, so it sounds reasonable, but
as everyone said above - go to the site you ordered from and contact them through there.



Edited 1 time(s). Last edit at 2016-04-15 15:50 by with sssoul.

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odean73
Just recieved an email from suppsedly Bravousa stones store stating, ' we are unable to process payment for your order number *******. Please contact customer service within 7 days to avoid cancellation, followed by email address and phon number to contact them.

I am not sure this is for real, as it say on the title from - merchandise'musictoday.com

Anybody else recieve anything similar to this, this is for posters and t-shirt from the Cuba concert.

I still have not received my poster but it says the order is still being processed. I don't plan on paying credit card bill if I haven't received poster by the time I'm billed.

Reckon I will be ok, on the security aspect as I have done what kind people have stated.

I have just recieved a response requesting that I phone them, instead of emailing them with details ( which I would not do anyway )

It just seems strange that I had no problem with my first Cuba order.

I received the same message on the same day like odean73 ! I ordered from France and I am very suspicious because, just after they sent the e-mail, they tried to debit a supplementary sum which doesn't correspond to anything and this 3 times ! Fortunately it was refused by my bank !

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Marylou59
I received the same message on the same day like odean73 ! I ordered from France and I am very suspicious because, just after they sent the e-mail, they tried to debit a supplementary sum which doesn't correspond to anything and this 3 times ! Fortunately it was refused by my bank !

Thanks for this. I will get in touch with my bank also.

Went to my bank today and they said no approach or contact from supposedly Bravousa.

This is the first ever time I have had a problem with ordering items with them, but obviously it might not be there fault.

Anyone received their Cuba merch yet?

That company is absolutely horrible. I can't tell you how many things I've ordered from them that I never got

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donvis
That company is absolutely horrible. I can't tell you how many things I've ordered from them that I never got

I am aware that people are not very happy with bravousa, but this is the first me i have had problems with them and also it might not be them to be honest.

I ordered 3 shirts from Cuba show. Only received 1.

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IrisC
I ordered 3 shirts from Cuba show. Only received 1.

Did you order the three t-shirts at the same time?

I'm a little concerned about all the comments. Hope my order for a shirt and a poster will come through. Still haven't heard from Bravadousa

you could post your concern over lackadasical service on their facebook page

[www.facebook.com]

or call their new york offices -- + 1 212 445 3400 -- to speak with someone in merchandise distribution to see if they can get the ball rolling for your order

They are beyond belief as a company. I ordered a shirt and poster set and received it, three months later they sent the same order again?! Mad.

I ordered the RS Ole Core Tour Black Zip Hoodie.
Received the item and noticed right away it was not the same as the one pictured on the website.
Sent a few pictures to Bravado so one could clearly see that the logo on the front is smaller & not the same color / color of the back print different and badly off center).
Bravado answered back < A check in the warehouse has indicated that the other hoodies are the same as yours, so a replacement would be the same >.
For 85 bucks, I was stunned how the hoodie looked cheap (printed Made in China) and how unconcerned Bravado seem to be about all this.
The one on the website looks so nice and does have a tag.
I returned the item + Bravado does not refund any shipping paid to Canada therefore had to pay the return fee.
This is the second time I returned an item to Bravado.

Many of the products currently available are inferior in quality and it appears their supplier(s) for the US are not the same as before.
Up to the Bigger Bang tour all the shirts I've purchased are far more superior in quality.
Terrible service.
Learned my lesson well.
That's my two cents worth concerning Bravado.





Edited 1 time(s). Last edit at 2016-04-19 02:43 by swaymusik.

I ordered 3 shirts from Cuba at the same time 2 were extra large and the other was medium. The medium came. I m still waiting for the 2 extra large ones. It's the car with the tongues on the lights.

Just received an email that my order (for Cuba poster) has shipped. I live in the US. I haven't been billed yet. I'll keep you posted.

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steffialicia
Just received an email that my order (for Cuba poster) has shipped. I live in the US. I haven't been billed yet. I'll keep you posted.

Thanks for the info.

My first order is supposedly on its way and the money has come out from the bank. My second order is the one i had the problem with, with an email stating there was problems with payment etc.

I havee checked with ny bank and paypal and there has been no contact from Bravousa and so i am just going to sit it out and see what happens, just dont think its worth the risk of my accounts for a shirt and poster and perhaps order them again in the near future.

Just recieved an email stating that my order has been shipped.

On their web site states that order has partially been shiped, so i wait and see if i get the t-shirt or the poster. Hopefully i will get the both in the end.

Quote
odean73
Just recieved an email stating that my order has been shipped.

On their web site states that order has partially been shiped, so i wait and see if i get the t-shirt or the poster. Hopefully i will get the both in the end.

Just received my poster. I hope you receive your order soon!

Quote
steffialicia

Quote
odean73
Just recieved an email stating that my order has been shipped.

On their web site states that order has partially been shiped, so i wait and see if i get the t-shirt or the poster. Hopefully i will get the both in the end.

Just received my poster. I hope you receive your order soon!

Thanks i will let you know as soon I get some sort of notice.

Just recieved notification that the second part of my order is now being shipped.

still waiting for the car cuba poster from about two weeks ago, but thats the postal package i signed up for thou.

So it looks like the supposedly email from Bravousa was a scam.

Just got an e-mail from Bravadousa saying my orders for the Cuba shirts have been shipped. They originally said 3 weeks after the gig, so not too bad and they didn't process my Paypal payment until the day of shipping. Just waiting for the postman now !!!

Chriseganstar

Satisfied since 1976

Quote
swaymusik
I ordered the RS Ole Core Tour Black Zip Hoodie.
Received the item and noticed right away it was not the same as the one pictured on the website.
Sent a few pictures to Bravado so one could clearly see that the logo on the front is smaller & not the same color / color of the back print different and badly off center).
Bravado answered back < A check in the warehouse has indicated that the other hoodies are the same as yours, so a replacement would be the same >.
For 85 bucks, I was stunned how the hoodie looked cheap (printed Made in China) and how unconcerned Bravado seem to be about all this.
The one on the website looks so nice and does have a tag.
I returned the item + Bravado does not refund any shipping paid to Canada therefore had to pay the return fee.
This is the second time I returned an item to Bravado.

Many of the products currently available are inferior in quality and it appears their supplier(s) for the US are not the same as before.
Up to the Bigger Bang tour all the shirts I've purchased are far more superior in quality.
Terrible service.
Learned my lesson well.
That's my two cents worth concerning Bravado.

I bought the tour hoodie at the Porto Alegre gig, the one with the ole logo on the front and tour dates on the back. Very good quality and a damn sight cheaper than the store price. It was also made in Brazil, so it looks as though they're now selling inferior Chinese hoodies as if they're the same quality.

Chriseganstar

Satisfied since 1976

I recently ordered 3 poster and RS Argentina White Tote with Print.

170$ + 70$ shipping cost.

They shipped some items seperately and it already costed me 124€. One poster was damaged. DONT order from bravadoUSA if you live in Europe.

I feel the pain for those of you who have struggle with Bravado. I will say, recently, I ordered one of the on-sale Brussels sets and the album was terribly warped. They sent me a new one, much better vinyl. All very quick and easy. I did call them, and that really helped.