I just got this:can it be legit ?
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The Rolling Stones - No Filter Tour - London Stadium, Queen Elizabeth Olympic Park


Hi there,

Sorry! We’ve made a mistake with the tickets we sent you...

We’ve noticed that the tickets for this show has been printed on the incorrect ticket stock so unfortunately the ones that you’ve received won’t be accepted on the night.

Please return the tickets you’ve received, before 4 May 2018, to:

Ticketmaster
PO Box 798
Manchester
M60 1WU

We recommend sending them by special delivery to make sure they arrive back safely to us. Once we get them back - The correct, valid tickets will be sent out to you, closer to the event. The latest you should receive them is 5 days before the event.

If you have any questions for us, there's lots of information in our FAQs. If what you're looking for isn't quite covered, get in touch with one of the team by sending your question through the helpdesk.

We’re sorry for any inconvenience caused, and we hope you enjoy the show.

Best Wishes,
Ticketmaster Customer Service

Copyright © 2018 Ticketmaster, All rights reserved.

Ticketmaster UK Ltd (registered in England and Wales, number 02662632) 4 Pentonville Road, London N1 9HF . VAT Number: GB766098489

Would call customer service or print out the email and take it to the box office on the night of the show. Do not return until you speak to someone official!

Seems a bit weird to me..........

Presumably whoever sent you that email knows you bought tickets and which ones.

Why can't they just send you the right tickets as replacements.

Why do they need the old 'useless' tickets back?

I would want to talk to someone at Ticket master before doing anything.

Wow stressful...scammish sounding, look up address to see if it's legit.
Call them ASAP!

_____________________________________________________________
Rip this joint, gonna save your soul, round and round and round we go......

does seem a scam to me. if theyve sent out wrong tickets, why do they want them back, they would just send out the correct ones with a cover email.

tread carefully.

The mail address is correct.
Weird way to do it if real.

[www.ticketmaster.co.uk]

TE
Oslo

This sounds really weird. You should call the customer service number with the tickets or confirmation email to confirm.

They don't offer to reimburse you for the cost of returning the tickets. It seems highly suspicious to me allowing for the fact that ticket agencies are run by scumbags.

simply ask them to send you the correct/new tickets before you send your tickets back to them

scam.

Last year Ticketmaster NL cancelled my 4 tickets after I had
lost one - it was sent by me to a friend and got lost in the mail.
Then they sent me four new ones as .pdf. No problem and great service!

Call them, it sounds dubious.



Edited 1 time(s). Last edit at 2018-04-27 21:43 by TooTough.

I think you should take the tickets to a ticketmaster location and ask them to print you the correct tickets. After you receive the new ones THEN give them the ones which are " not going to be accepted the night of the show"

May I ask who besides Ticketmaster knows which tickets you purchased?

That’s what surprised me - assuming it is a scam how do they know I have Stones tickets? Has anyone else received this email or is it just me?

BTW I have no intention of sending my Stones tickets off to some anonymous address in Manchester. I posted the email here for confirmation of my suspicions and just in case someone else gets the same email.

.



Edited 1 time(s). Last edit at 2018-04-30 22:17 by bye bye johnny.