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OT - More and more difficult to buy music
Posted by: tomcasagranda ()
Date: October 15, 2015 22:31

Is it me, but I pre-ordered a Georgie Fame box set from Universal Music (Amazon are a waste of space with Amazon Logistics) on 03rd October 2015, and now it's status is sold out, yet I pre-ordered the damn thing ? Why is the purchase of tangible music so difficult ? Or am I just being impatient ?

Re: OT - More and more difficult to buy music
Posted by: GasLightStreet ()
Date: October 15, 2015 22:33

Did you get a confirmation for ordering it? Then they should give it to you.

Re: OT - More and more difficult to buy music
Posted by: tomcasagranda ()
Date: October 15, 2015 22:44

Yes, it's even been debited from my bank account on the 03rd October 2015. It was released last Friday, which was 09th October 2015.

I also had terrible problems with ordering Keith's Crosseyed Heart, what with Amazon Logistics failing to deliver. I'm starting to lose faith, and wondering why I still like music if it cannot even be delivered when I pay for it.

Re: OT - More and more difficult to buy music
Date: October 15, 2015 22:53

9 out of 10 times you will get the album quicker when you purchase it in the store on release day, instead of pre-ordering it..

Re: OT - More and more difficult to buy music
Posted by: tomcasagranda ()
Date: October 15, 2015 23:01

Quote
DandelionPowderman
9 out of 10 times you will get the album quicker when you purchase it in the store on release day, instead of pre-ordering it..

Unfortunately, HMV stocks the chavvier end of the scale in Reading, i.e. (c)rap, (c)rap, and more (c)rap.

Re: OT - More and more difficult to buy music
Posted by: mr_dja ()
Date: October 15, 2015 23:03

Interesting... I've never had a problem with Amazon or BestBuy.com getting me what I ordered. I think those are the only two online services I've bought from. Even the "re-sellers" through Amazon have never had "real" problems getting me what I ordered... Only a couple "errors" which were fixed VERY quickly.

I've also had great success with BestBuy's "Instore pickup" feature where I order/buy/pay online and then drive buy the store and they've got it waiting for me at the Customer Service desk.

I will agree with DP that the pre-orders are generally slower than buying in person if you opt for "free shipping". That said, when I've paid the upcharge to "have it delivered the day of release" it's always been on time as advertised.

Maybe I should be count myself blessed to have an office within a mile of my city's main post office and to live in a city stationed in the busiest air corridor in the USA.

Peace
Mr DJA

Re: OT - More and more difficult to buy music
Date: October 15, 2015 23:04

That's sad, Tom. The stores are improving rapidly here in Oslo, after years with dvds and video games. Vinyl is the big thing now.

Re: OT - More and more difficult to buy music
Posted by: Rockman ()
Date: October 15, 2015 23:08

Couple of years ago I pre-ordered the Limited Edition
Robert Johnson leather bound 1000 only deluxe set ... I contacted
them and requested No5 of the set .... No sorry we can't help you.

Requested it again saying surely the ordering department have
communication with the ware-house .... No sorry we can't help you.

Johnson Box Deluxe set finally arrives and I receive No4 !!!!!!!!!!



ROCKMAN

Re: OT - More and more difficult to buy music
Posted by: tomcasagranda ()
Date: October 15, 2015 23:09

Quote
DandelionPowderman
That's sad, Tom. The stores are improving rapidly here in Oslo, after years with dvds and video games. Vinyl is the big thing now.

It's horrendous in Reading: I asked about the Dunedin Consort's new version of the Christmas Oratorio by Bach, and they had no idea.

Re: OT - More and more difficult to buy music
Posted by: tomcasagranda ()
Date: October 15, 2015 23:16

The thing is surely the ordering department, when they receive a pre-order, should get in touch with the warehouse and say we've got x-amount of pre-orders for a certain item: that item should be dispatched without hesitation, deviation, or reservation. Why they're not in touch is incompetence at its height.

Re: OT - More and more difficult to buy music
Date: October 15, 2015 23:21

Quote
Rockman
Couple of years ago I pre-ordered the Limited Edition
Robert Johnson leather bound 1000 only deluxe set ... I contacted
them and requested No5 of the set .... No sorry we can't help you.

Requested it again saying surely the ordering department have
communication with the ware-house .... No sorry we can't help you.

Johnson Box Deluxe set finally arrives and I receive No4 !!!!!!!!!!

They just wanted to surprise you grinning smiley Cool! thumbs up

Re: OT - More and more difficult to buy music
Posted by: treaclefingers ()
Date: October 15, 2015 23:22

Quote
Rockman
Couple of years ago I pre-ordered the Limited Edition
Robert Johnson leather bound 1000 only deluxe set ... I contacted
them and requested No5 of the set .... No sorry we can't help you.

Requested it again saying surely the ordering department have
communication with the ware-house .... No sorry we can't help you.

Johnson Box Deluxe set finally arrives and I receive No4 !!!!!!!!!!

You rock, man!

Re: OT - More and more difficult to buy music
Posted by: mr_dja ()
Date: October 15, 2015 23:27

Quote
tomcasagranda
The thing is surely the ordering department, when they receive a pre-order, should get in touch with the warehouse and say we've got x-amount of pre-orders for a certain item: that item should be dispatched without hesitation, deviation, or reservation. Why they're not in touch is incompetence at its height.

Especially when, in this time and age, communication & verification is, theoretically at least, SO EASY.

Don't know if it would help you or not but I have bought MANY items from a seller called Zoverstocks on the US Amazon site who is located in the UK. On their profile summary page it lists them in Stockport, Cheshire. I have never had any problems with them or their customer service and will buy from them without hesitation in the future.

Peace,
Mr DJA

Re: OT - More and more difficult to buy music
Posted by: mr_dja ()
Date: October 15, 2015 23:29

Quote
DandelionPowderman
Quote
Rockman
Couple of years ago I pre-ordered the Limited Edition
Robert Johnson leather bound 1000 only deluxe set ... I contacted
them and requested No5 of the set .... No sorry we can't help you.

Requested it again saying surely the ordering department have
communication with the ware-house .... No sorry we can't help you.

Johnson Box Deluxe set finally arrives and I receive No4 !!!!!!!!!!

They just wanted to surprise you grinning smiley Cool! thumbs up

And to think, you could have avoided all of the angst if you would have just asked for No. 4 instead of No. 5!

Peace,
Mr DJA

Re: OT - More and more difficult to buy music
Posted by: Rockman ()
Date: October 16, 2015 00:32

They just wanted to surprise you

Well I was on the floor with laughter ... Sure could see the funny side of it



ROCKMAN

Re: OT - More and more difficult to buy music
Posted by: buttons67 ()
Date: October 16, 2015 03:29

my experience with amazon is mixed.

never usually have a problem with orders, those they cant deliver means i get my money back quick, never a problem. but almost everything i order arrives and within the time they state.

problem i had with amazon is when they registered me with amazon prime despite me not knowing or asking to be registered, then they took £79 out of my bank without telling me, when i found out it was them , they got hell over the phone, i told them they had stolen from me and my kids and left us short cos that money was needed to feed and heat them and i wouldnt be able to unless they put the money back in now.

i watch amazon with a hawk eye make sure they dont steal from me again, worry is i dont see a phone numebr you can contact them with, in the case that they do take money from my account again.

Re: OT - More and more difficult to buy music
Posted by: exhpart ()
Date: October 16, 2015 12:24

I like Amazon for convenience and service. They got me the Wino's at Hollywood Palladium even though it took about 6 weeks (I knew it was a little bit hard to find) and Polly Harvey / John Parrish A Woman A Man Walked By took about 6 months (which I had no idea was hard to find) however the download of the latter arrived on my phone moments after purchase ...it's just I like to have the physical item as well

However, am trying not to use them so much as I disapprove of their tax dodging antics

Re: OT - More and more difficult to buy music
Date: October 16, 2015 12:42

Quote
exhpart
I like Amazon for convenience and service. They got me the Wino's at Hollywood Palladium even though it took about 6 weeks (I knew it was a little bit hard to find) and Polly Harvey / John Parrish A Woman A Man Walked By took about 6 months (which I had no idea was hard to find) however the download of the latter arrived on my phone moments after purchase ...it's just I like to have the physical item as well

However, am trying not to use them so much as I disapprove of their tax dodging antics

Did you get the vinyl at Amazon?

It's so darn expensive that I haven't really considered buying it...: [www.discogs.com]

Re: OT - More and more difficult to buy music
Posted by: exhpart ()
Date: October 16, 2015 13:50

No...CD...£8 so did quite well

Re: OT - More and more difficult to buy music
Date: October 16, 2015 14:07

Quote
exhpart
No...CD...£8 so did quite well

That's better than $252 winking smiley

Re: OT - More and more difficult to buy music
Posted by: Come On ()
Date: October 16, 2015 14:17

Quote
Rockman
Couple of years ago I pre-ordered the Limited Edition
Robert Johnson leather bound 1000 only deluxe set ... I contacted
them and requested No5 of the set .... No sorry we can't help you.

Requested it again saying surely the ordering department have
communication with the ware-house .... No sorry we can't help you.

Johnson Box Deluxe set finally arrives and I receive No4 !!!!!!!!!!

Sure but you wanted No5 sooooo winking smiley

2 1 2 0

Re: OT - More and more difficult to buy music
Date: October 16, 2015 14:24

Quote
Come On
Quote
Rockman
Couple of years ago I pre-ordered the Limited Edition
Robert Johnson leather bound 1000 only deluxe set ... I contacted
them and requested No5 of the set .... No sorry we can't help you.

Requested it again saying surely the ordering department have
communication with the ware-house .... No sorry we can't help you.

Johnson Box Deluxe set finally arrives and I receive No4 !!!!!!!!!!

Sure but you wanted No5 sooooo winking smiley

So he sent it back? winking smiley

Re: OT - More and more difficult to buy music
Posted by: Come On ()
Date: October 16, 2015 14:36

grinning smiley

Re: OT - More and more difficult to buy music
Posted by: tomcasagranda ()
Date: October 19, 2015 22:06

This saga is continuing, and Universal Music Store haven't covered themselves in glory. The status of the box set has now moved from "Out of stock" to "Currently not available". I pre-ordered this, and now this has happened. I have emailed David Joseph the CEO of Universal Music over this, and am now threatening Universal Music with the Small Claims Court if I do not receive a Georgie Fame box by 23rd October 2015.

Re: OT - More and more difficult to buy music
Posted by: The Joker ()
Date: October 20, 2015 11:27

Quote
Rockman
Couple of years ago I pre-ordered the Limited Edition
Robert Johnson leather bound 1000 only deluxe set ... I contacted
them and requested No5 of the set .... No sorry we can't help you.

Requested it again saying surely the ordering department have
communication with the ware-house .... No sorry we can't help you.

Johnson Box Deluxe set finally arrives and I receive No4 !!!!!!!!!!

Is this a joke? I mean I have never been in the collector thing.. But I guess, since IORR is a place for maniacs, you say true.. I'm in awe... Congrat for so much useless dedication

(Edited)


Naa

You fooled us



Edited 1 time(s). Last edit at 2015-10-20 11:28 by The Joker.

Re: OT - More and more difficult to buy music
Posted by: Rockman ()
Date: October 20, 2015 11:54

YEAH!!! ... I made it all up Joker .....






ROCKMAN

Re: OT - More and more difficult to buy music
Posted by: The Joker ()
Date: October 20, 2015 18:33

Quote
Rockman
YEAH!!! ... I made it all up Joker .....



They did'nt had it in fake leather?

You know, animal-friendly

Re: OT - More and more difficult to buy music
Posted by: The Joker ()
Date: October 20, 2015 18:37

How can you have n°5 rather than number 100 ?

You pay more? Like for the cars' plates?

Re: OT - More and more difficult to buy music
Posted by: Rockman ()
Date: October 20, 2015 20:55

No Joker the fake-leather one was way too expensive
woulda skinned me bank account clean ....



ROCKMAN



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