I managed to upgrade Buffalo too. At first they said, they couldn't, then they said they would have to get the promoter's permission and it would take 3-5 days. I thought that would be the end of it, but I did get an email a few days later telling me I could upgrade. Of course, the seat I wanted had gone by that time - they offered me a not-much-better-than-I-already-had upgrade, with a
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