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lasheef
I had the same thing happen to me. It took multiple Emails to finally have another poster to be mailed to me. Crossing my fingers its not damaged also??? But, Very Surprised at poor customer service and runaround
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Rockman
Postie probably a Beatles fan ......
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JivinSisterFanny
I ordered four, and three of them were in fine shape, but the fourth had some wrinkling in the metallic foil (Santa Clara). Communication with ROUTE went well. They were quick to respond. They requested pictures of the damage and sent another that en route. We'll see what kind of shape it is in upon arrival.
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lasheef
FYI... I just received a replacement Santa Clara Litho as the 1st one came damaged... Well this replacement is also Damaged as whoever is rolling these into the shipping tube is "crinkling/bending" the lithos... Gotta think all the Santa Clara lithos are damaged and I have unfortunately requested a refund and will go without a Santa Clara Concert keepsake! Really bummed and wasting too much time on this now....
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lasheef
FYI... I just received a replacement Santa Clara Litho as the 1st one came damaged... Well this replacement is also Damaged as whoever is rolling these into the shipping tube is "crinkling/bending" the lithos... Gotta think all the Santa Clara lithos are damaged and I have unfortunately requested a refund and will go without a Santa Clara Concert keepsake! Really bummed and wasting too much time on this now....
Arghhh that's a drag to hear. I'm getting my "replacement" tomorrow. Kicking myself for not purchasing one at the show. What a joke.