good advice, CindyC ... and meanwhile: some people are saying on rs.com that they got tickets for Sydney without being pre-may-9th members
so there was clearly a pretty big screw-up. if you can't use your passcode now, then complain to ultrastar - they might come up with some way to remedy it.
there was a similar screw-up with one of the MSG shows and if i recall right in the end they did right by people, after a lot of hassling around.
i'm real sorry it happened, Tom Petty ...
"What do you want - what?!"
- Keith