A different possible way we could go after these lying companies. I have been assuming any legal action would need to be under UK and/or English law. However, there may be a way this can be covered by USA law - through a class action. Front Gate Tickets is primarily a US company, with what appears to be their main office in Austin, TX. My ticket was purchased through barclaycardbritishsumme
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QuoteMRambler Quotevdkf This might be useful Thank you for the link! And everyone else for sharing valuable information in this thread, much appreciated. So I think this is my plan: a) I will answer to FGT and ask for refund of service charges and delivery costs of 49,9 total. b)After the concert if I'm not happy with how the Tier 2 turn out to be I will make complains to AE
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Quotenobodyimportant Quotesjs12nothing will placate the latter other than a reorganisation of the entire event and layout to suit their own expectations. Not even a refund and option to have t3 tickets. You have it the wrong way round. Our expectations were based on what was sold to us. The "reorganisation" has been done subsequently. Exactly!
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Quoteangee QuoteIGTBA Quotegotdablouse Yeah with Ol'Rob at the helm, $85 ticket holders would probably be in for some "best treatment you've ever had" and that's not something anyone should look forward to ;-) Still wondering if anyone got lucky with "Tongue Pit" tickets today? LOL, at least we will get some laughs out of this, although bottom line the Tier
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Quotebartfrombrussels is the URL that I used to make my complain. They awnser thru e-mail and than you can reply that e-mail. Succes. What do consider to be sucesss? So far, I have not had success dealing with anyone working for Rob(ber) Hallett, such as Front Gate.
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Quotegotdablouse Yeah with Ol'Rob at the helm, $85 ticket holders would probably be in for some "best treatment you've ever had" and that's not something anyone should look forward to ;-) Still wondering if anyone got lucky with "Tongue Pit" tickets today? LOL, at least we will get some laughs out of this, although bottom line the Tier switcharoo is not a l
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There are only two regular ticket prices listed on TM: $150 $750 Plus Fees
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Quotegotdablouse Not anymore, just tried $85 for San Jose and nothing came up. Didn't follow the US sales, were people able to get pit tickets ("main floor" I suppose?) or was it "gold dust" like last year? I purchased two $85 tickets for three different concerts today, but we will not know where they are located until we pick up the tickets at Will Call right before
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Quotewsmbm Quotebartfrombrussels APR 08, 2013 | 05:13PM UTC Drew @ Front Gate Tickets replied: Tier 2 will have access closer than the Tier 3 tickets. The map posted on the Rolling Stones Twitter was incorrect. The Festival will be posting the correct map on their website shortly. I apologize for the miscommunication. Regards, Front Gate Tickets ________________________________________
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Wow sjs12, it took those I have a degree and PhD and am a world expert in what I do. credentials for you to become a troll on this thread!
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I have seen no evidence that AEG is considering doing more to address our concern. After I received the canned response today, I sent another email to AEG/Front Gate and received this reply: Thanks for your constructive feedback and response. Unfortunately the previous e-mail is the best that we can offer in this situation and the official response from AEG. Please let us know whether you
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Quotewsmbm QuoteDoxa If it so that the Bon Jovi gig will have those circles, is this whole mess caused finally by the vanity of Mick Jagger? - Doxa I was thinking this - I think they have been upset at criticism of high ticket prices and the fact that £95 tickets would be at the back and so someone from The Rolling Stones theselves has made AEG alter the arrangements so stupidly. This see
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Quotekernowmod Don't mean to push the issue of credit cards but those who have purchased on credit card have a right to go back to the credit card company & ask for compensation. Thet advertised (well we all know what they advertised) & if they are not gong to deliver it's joint responsibility of the credit card company This probably will not help much regarding pressuring AEG
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@sjs12 Nothing has been resolved and you know it. Take your anti-tier position to another thread. We understand you do not like tiers. Stop being a troll on this thread.
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Regarding the $85 tickets GA and Seat numbers, someone on Shidoobee said those numbers are just for reference for Ticketmaster and Will Call. That they do not mean anything more than that. Since the promotion states you will learn your location once you pick up your tickets at Will Call, that sounds right.
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Perhaps there is hope AEG will come up with something acceptable. Not sure how? This is slightly off topic, but the AEG $85 per ticket sale for North American concerts appears to be working - and the anti-scalper measures are enabling real fans to buy these. Lots of people on Shidoobee (and probably here too) are reporting getting these. I bought two for Chicago, June 3 - and earlier pulled u
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AEG is owned by Phil Anschutz, a billionaire, whose holding company is located in Denver, CO - where I live. If this does not get resolved in an acceptable way for Tier 1 & 2 purchasers, within a few days, I plan to visit their office and not leave until I can make a personal complaint with a responsible officer. The office is located at 555 17th St., Ste. 2400 Denver, CO 80202 Phone: 303-
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Quotesjs12 Oh seriously though. People should be fundamentally against the whole concept of tiers. It as about as un-rock.n roll as you can get. If you realise that they are doing away with the idea of corporate hospitality and VIP I font understand why you are not rejoicing. Or is it that money is so important that it trumps rock n roll? In which case, perhaps you need to rethink what is most im
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QuoteSixsixseveneight If you can use T1 and T2 tickets to enter GA, I don't see the problem. You should apply for a position at AEG. You would fit in perfectly there.
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@ His Majesty You stated "more people in general public have access at same time." Really? You could be correct, but please explain how. Maybe more people are trying in the general sale (maybe not, since most Stones fans were notified multiple times how to access the pre-sales and most of those would have already purchased). But assuming lots more people try to buy at the beginning
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QuoteHis Majesty The info that GA 3 tickets could get you access to the front was public before the general sale started. Why it should have more entitlement is because the GA 3 having access to the front is as per the actual official layout, as per the stones own statements and it also involves thousands and thousands more people than the tier 1 and 2 combined. Most of the tickets were p
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QuoteKarlos123 This is pretty the much the same situation you are in. You bought something which doesn't exist. You can get your refund and compensation, but you have no possibility to claim what you bought. NO! By your reasoning, everybody that bought a ticket has bought something that doesn't exist. So they can change everything again any the day before the concert??? Clear
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QuoteHis Majesty They are already doing the simplest thing which is to leave it as it is mean't to be and offer refunds and downgrades. Who are you to say "as it is mean't to be"! The current descriptions are very different from the descriptions that existed when 90+ percent of the tickets were purchased. Why is it any simpler to have the current arrangement versus an
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Get Up, Stand Up - as mentioned elsewhere. For the people in Tiers 1 and 2 to stand up for what they were promised and smash the fences to get there.
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QuoteRolling Hansie Something new on the BST website ??? Bocca Di Lupo - 6 July - Backstage Restaurant Package Bocca Di Lupo - Backstage Restaurant Package - 6 July Exclusive 4 course menu with wine pairing. See full Menu - Tier 2 standing ticket - 10.30 sitting – unlimited wine service - Access to the Barclaycard Unwind Backstage Bar After it is mostly sold o
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@gotdablouse I think there will be plenty of demand for the Tier 1 (and maybe Tier 2) tickets, even with the current descriptions; so the refund solution will have minimal impact on AEG. If that is all they legally need to do, then basically they get away with this fraud. Yes, there will be many, like me, who cancel, but others will buy those tickets. The only impact I see, is that now the ot
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Well bv, you can call it "fooled". But I am used to them trying to fool us - I agree, they do it all the time - especially the way they release tickets. But with different tiers or VIP deals, I have always received what I expected from the Stones, including at the five concerts last year, where I had two VIP deals. I had VIP Pit for the second O2 and was not able to eat much of the me
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Quotekernowmod GTBA I'm sorry to hear this, don't let this one hitch ruin your opportunity to see the Stones there in the USA, I'm sure the american fans would not put up with this type of rubbish in their country. Well I am American - and have put up with lies before, in the US, on the ABB tour. Been told that my seats were next to the center "walkway" at Wichita,
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Quotebv But ask yourself this : Is it really worth it? AEG offer to take back the ticket and replace it with a the cheapest ticket that actually give FOS access. Within 3 days from purchase. So if you feel cheated then use that offer! I do totally agree that this is a big, big mess, but don't let it ruin your concert experience. This is not something the Stones invented - it is a com
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Thanks paulywaul. What AEG (and the Stones) did is terrible! I hope these efforts by IORR posters result in an acceptable offer to Tier 1 (and 2) purchasers. I started a thread on Shidoobee to alert their members of this situation. If AEG does not rectify this, I will cancel - and I hope there will be some recourse through your legal system for Tier 1 and 2 purchasers.
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