QuoteBantambernie It's totally wrong but the only choice to make as far as the gig is concerned is stick with what you got, upgrade, downgrade - dont go. Don't forget we will be entitled to complain after the event, bringing their false description to the attention of Trading Standards. There must still be hundreds of people with Tier 1 & 2 tickets who are unaware of the situatio
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Quotemarquee Same her. Hotel and flights are booked. So refunds are not an option. Stones at the park - We will be there! Hopefully in a good position to the stage. Marquee Yes! And if we are not - then we will still be entitled to complain! I hope not many people take refunds, because that is what AEG want - to get rid of us and sell our tickets again to people who will not have the
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QuoteYou are correct that there will be a small section in front of the stage that can be accessed by those with General Admission Tier 3 tickets. This will be the same as any other gig and will be available to anyone that arrives early enough and can run fast enough and are prepared to remain in that spot throughout the day. That's word for word what Rob Hallett's email to me on Frid
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Quotestonesrule Love your post...and your name. Thank you! I'm liking the idea of going to the gig for free. If I decide Tier 2 is really rubbish when I get there, I can still try and find a better spot in the GA area, and then complain afterwards
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My thinking is that they haven't yet actually failed to deliver what was promised. That can't be proved until after the event. So if we are not happy on the day, we can still complain to Trading Standards after the event, and claim a refund or compensation.
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There's no way I'm accepting a refund. That's what they want us to do, so we'll go away. I'm going to tell them I want to keep my Tier 2 ticket, but at the price of Tier 3. I don't think that's unreasonable in the circumstances. Hopefully they will reconsider the layout and possibly improve our position. Much depends on the angle and position of the sta
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Quotestraycatuk QuoteIGTBA Quotesjs12 QuoteIGTBA AEG is owned by Phil Anschutz, a billionaire, whose holding company is located in Denver, CO - where I live. If this does not get resolved in an acceptable way for Tier 1 & 2 purchasers, within a few days, I plan to visit their office and not leave until I can make a personal complaint with a responsible officer. The office is located at 555
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From the BST Hyde Park Facebook page - Bon Jovi fans getting restless No one from BST or AEG has so far reassured them ... QuoteDeborah Fitflop Hick Please set it straight, that there WILL be DC/GC for Bon Jovi or there are gonna be mega riots. lol, I believe there will be but other as saying no. Like · · Yesterday at 12:13am Grace Hound I'd be worried that no one from BST has
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QuotePrivateGodfrey2 sjs12 your comments sum up the situation well. I hope the comments of all these cry babies are not taken too seriously by the management companies. We should be congratulating the Stones for allowing the average earner a chance to see them close. If you had £300 to spend on seeing them then you had your chance last year, now its time to get your refund and stop whinging
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Quotewsmbm I asked for a refund and they have emailed today asking what ticket agent I used. Hope they process my refund soon - feel totally ripped off and fed up with the whole thing. I will let you know if i get the full amount back (booking fees etc). I'm not asking for a refund. I'm going to go to the gig hoping that my view won't be as badly affected as it looks on the
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Quotebeepee2 QuoteRik Quotesteffiestones The promoters and the management are responable for this fiasco, not the Stones themselves...my opinion. The Rolling Stones organisation is responsable, just like AEG is. You mean the Stones should have refrained from wanting GA T3 to be at the front ? It will all be down to somebody's incompetence. Even the email I received from BST on the We
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Quotesjs12 QuoteIGTBA AEG is owned by Phil Anschutz, a billionaire, whose holding company is located in Denver, CO - where I live. If this does not get resolved in an acceptable way for Tier 1 & 2 purchasers, within a few days, I plan to visit their office and not leave until I can make a personal complaint with a responsible officer. The office is located at 555 17th St., Ste. 2400 Denver
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Quotesjs12nothing will placate the latter other than a reorganisation of the entire event and layout to suit their own expectations. Not even a refund and option to have t3 tickets. You have it the wrong way round. Our expectations were based on what was sold to us. The "reorganisation" has been done subsequently.
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QuoteThroughTheLonelyNights The wristband thing for early, running fans was common in the early days of a seperate Front of Stage section for gereral admisson - before they "invented"special FOS tickets. Still the usual procedure with some artists (eg Springsteen), with fans waiting in line to earn admission to the pit.
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Quotemarquee My son has sent the following to Rob Hallet including a better drawing: Well done, both of you! Let's hope he gives it serious consideration and does the right thing.
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QuoteThroughTheLonelyNights Quotenobodyimportant I've already explained my position and I'm not going to defend myself again, not that there is anything to defend. But your suggestion was much better: it fitted to the original description / situation and everybody could be satisfied Why do you now favour marquee`s suggestion ( which is not what fits to the point of sale situation AN
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I've already explained my position and I'm not going to defend myself again, not that there is anything to defend.
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Quotesjs12 Hey, I hope this is all sorted because I wouldn't want a few people who spent their hard earned money buying these aweful tickets to spoil it for everyone. Clearly you are entitled to your money back for the bad description of the t1 and t2 tickets. However, if AEG are gracious enough to let you downgrade to a GA ticket as a good will gesture, I would go with that. At least that w
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QuoteDoxaJust thinking how would the T2 people think when T3 are marching through their area to get FOS, when they are not allowed to do that, and their contract says that they should be located better than T3? How do you imagine anyone would know they were upgraded from T3? They would have been given the same wristbands or passes as the regular T1 & T2 ticketholders. In any case I th
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QuoteThroughTheLonelyNights @ marquee it originally said: tier 2 is closer to the stage than tier 3 - so this wouldn´t fit The original wording is important because it defined the position, but as a Tier 2 ticket holder, I wouldn't mind that part of Tier 3 gets FOS, as long as T2 doesn't get pushed over to the side to the extent that we don't all have good view of the stage.
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I would be content with the layout in Marquee's design.
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QuoteDoxa Quotenobodyimportant QuoteHis Majesty Quotenobodyimportant QuoteHis MajestySo again, what of the GA people who bought their tickets with the knowledge that they would be able to ghet to the front so long as they we early enough? As MRambler et al have suggested: Reinstate the Bon Jovi-style layout and give free passes to the earliest T3 arrivals. Other T3 punters would also be abl
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QuoteHis Majesty Quotenobodyimportant QuoteHis MajestySo again, what of the GA people who bought their tickets with the knowledge that they would be able to ghet to the front so long as they we early enough? As MRambler et al have suggested: Reinstate the Bon Jovi-style layout and give free passes to the earliest T3 arrivals. Other T3 punters would also be able to reach FOS at the sides.
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QuoteKarlos123As many on here state "I want what I bought" is simply wrong and without legal basis. You have no right to get what you were promised. If someone sells you a Ferrari for 1€ you probably won't get it. And you have no right to claim it. But you can get your money back. I think what you are talking about there is "invitation to treat". This covers things li
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QuoteHis MajestySo again, what of the GA people who bought their tickets with the knowledge that they would be able to ghet to the front so long as they we early enough? As MRambler et al have suggested: Reinstate the Bon Jovi-style layout and give free passes to the earliest T3 arrivals. Other T3 punters would also be able to reach FOS at the sides. It's so simple.
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QuoteKarlos123 Quotenobodyimportant QuoteKarlos123 Quotegotdablouse Again, offering a refund does not get them off the hook from being investigated for fraud, thanks again to Beast for uncovering that fact with her research. I'm no expert but from what I learned at university in two law courses this is wrong. If you purchased an item because of wrong descriptions you can rescind the contr
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QuoteKarlos123 Quotegotdablouse Again, offering a refund does not get them off the hook from being investigated for fraud, thanks again to Beast for uncovering that fact with her research. I'm no expert but from what I learned at university in two law courses this is wrong. If you purchased an item because of wrong descriptions you can rescind the contract. Than everything is "rolled
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Something to think about ..... Since the event hasn't taken place yet, perhaps we should wait until afterwards to complain to Trading Standards. If AEG have not delivered what we were promised, then we will have a case for refunds. But we will have also been to the gig! Sounds like a better outcome than Robber's offer of refund and no gig.
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QuoteSixsixseveneight QuoteRolling Hansie Quotestraycatuk At 8pm the occupants of T1 and T2 climb over the barrier on mass. How can you come up with something like that ? What sort of panic you think that might cause ? People might get seriously hurt during that action. Besides that, it is totally unnecessary.The T1 and T2 tickets are also GA tickets that give access to the rest of the park.
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Quotestraycatuk If we are still in this situation come 6th July I can only suggest direct action............if I go at all : At 8pm the occupants of T1 and T2 climb over the barrier on mass. They can't stop everyone or find us once we have dissipated into the now seriously overcrowded front of stage GA area. F**k EM Surely our Tier 1 & 2 tickets allow us entry into the Tier 3 part o
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