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12 ***years ***ago
rika
Quotewjc0054 Thanks for the help. I also paid extra $$$ to have them shipped. Can I expect a shipping charge refund? Did you get a refund? i've got shipping fee refund to my credit card for my unsent 6th July tickets on 29th June.
Forum: Tell Me
12 ***years ***ago
rika
Quoterika Quotejofowles as a Tier 2 ticket holder, I should use the west entrance. The latest map does not show a west entrance. Seriously, my dog could've organised this better. i couldn't find WEST entrance on the map FrontGate emailed me last night neither on BST app. now, there's a new map on their website, with WEST entrance! and RS 6th/13th Map pdf link
Forum: Tell Me
12 ***years ***ago
rika
Quotejofowles as a Tier 2 ticket holder, I should use the west entrance. The latest map does not show a west entrance. Seriously, my dog could've organised this better. i couldn't find WEST entrance on the map FrontGate emailed me last night neither on BST app. now, there's a new map on their website, with WEST entrance! can't believe BST starts today...wish BON JOVI goer
Forum: Tell Me
12 ***years ***ago
rika
well,there's no WEST Entrance sign on their map of yesterday although they advised to go to WEST Entrance. NEW map with WEST for RS dates is here
Forum: Tell Me
12 ***years ***ago
rika
just let me note i've got shipping fee back to my credit card for 6th tix they failed to ship in time. have you guys got RS Hyde Park info Sheet from FrontGate? it says Tier3 : collection and entry - NORTH GA Tier1&2: collection - SOUTH Barclay Unwind Bar Packages: collection - SOUTH Boca Di Lupo package: collection - SOUTH disabled: entry - ACCESSIBLE Wristbands will b
Forum: Tell Me
12 ***years ***ago
rika
QuoteLQ1977 For your added convenience, we will open dedicated windows marked "International Rolling Stones Collections". These Windows will be open from Wednesday through Friday this week and you can also collect on the day of show. Here are the details to assist in getting you your tickets: FOR PICK-UPS BETWEEN WEDNESDAY AND FRIDAY, JULY 3 THROUGH JULY 5 1. Print a copy of y
Forum: Tell Me
12 ***years ***ago
rika
Hi, got email from Front Gate earlier this morning. (it's Wednesday Morning 10:30am here) for whom didn't get their tickets delivered and have to pickup from box office, INTERNATIONAL customers. *********: Dear Rolling Stones customer, Per our previous email, your tickets will be awaiting collection at The Barclaycard presents British Summer Time Hyde Park Festival.
Forum: Tell Me
12 ***years ***ago
rika
hi with sssoul the email regarding my un-sent T3 GA tickets was from FrontGate Tickets: order-support@frontgatetickets.com and when i emailed them via 'contact us' on FrontGate/BST website, their reply was from u&
Forum: Tell Me
12 ***years ***ago
rika
asked FrontGate about my tix and here's their reply; ******************** Carly replied: In our system it shows the date your tickets are ‘printed’, which also usually means when they are sent out. So your tickets were printed, but did not get mailed out in time to reach you before the show. We sincerely apologise for any inconvenience, and have refunded the shipping costs of the orde
Forum: Tell Me
12 ***years ***ago
rika
well, i'm buying UK concert tickets from Japan. i have expereienced guite few times. most of the case, with SeeTickets recently. Stone Roses Heaton Park, ordered 2 dates but only got one of them delivered. for the 1st show i had to pick up from box office. Arcade Fire O2 arena a couple of years ago, they even coudn't manage to print all those tix so we had to pick up from box off
Forum: Tell Me
12 ***years ***ago
rika
here's the email from FrontGate; Dear Rolling Stones customer, Thank you for your purchase. We are unable to mail your British Summer Time Rolling Stones ticket(s) for July 6, 2013 at Hyde Park in time for the concert - please accept our apologies for this. As a result, we will need to move your order to box office collection. Your tickets can be picked up on Wednesday 3rd Ju
Forum: Tell Me
12 ***years ***ago
rika
although my BST account status said my 6th July tix were shipped on 21st June, just got email from front gate they were unable to ship. they refund shipping fee to my credit card. ah, i have to queue for box office...
Forum: Tell Me
12 ***years ***ago
rika
Hi all i ordered both weekends tix (W1:T3, W2:T2) from japan. checked my BST account last night, it said W1 dispatched on 21st, W2 on 24th. they charged int'l shipping fee. it's 27th afternoon here now, nothing's arrived yet... let me note my FrontGate (USA) experience at Coachella passes. quite similar situation as RS. i ordered both weekends passes. W1 dispatched fir
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