My guess is, that I can't demand the money for the postage, but can I demand only part of the payment, that was for the tickets?
According to the German consumer protection organization [www.Verbraucherzentrale.de
] - (15-May-2020):"Q: What exactly do I get as a voucher / what can I use it for?
A: You will not automatically receive a voucher. You will have to ask the organizer to refund the amount you paid. He may refuse to do so once the new law has come into force and offer you a voucher instead. You will receive a so-called "value voucher". This will be valid for the amount you paid for the entrance fee and, if applicable, the advance booking fees and shipping costs. In the case of monthly, annual, season or season tickets, the amount of the voucher will be calculated in proportion to the value of the non-usable part.""Q: What happens if an event is postponed but I cannot / do not want to attend on the alternative date?
A: In principle, you do not have to accept a postponement of a major event. In particular, if you do not have time on the new date, you can return the ticket, request a refund of the ticket price and, if applicable, the advance booking fees and shipping costs."
But from the FAQ of the final law (20-May-2020):"The organisers are entitled to give holders of tickets for leisure events that had to or have to be cancelled due to the pandemic a voucher in the amount of the admission price instead of a refund."
-- Department of Justice: [www.BMJV.de
] - (PDF) , [www.BMJV.de
Edited 2 time(s). Last edit at 2020-05-22 01:05 by Irix.