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Dougratajczak87Quote
BitchKeepsBitchin
I requested a refund about a month ago but never got the refund. So I just checked TM and here is the mew message there. If you want your money back you have to try to resell your ticket? Anyone want to buy my tickets? What a joke!
If your event was postponed or rescheduled and you are unable to attend (and resale is enabled for your event), you can sell your tickets to other fans on our safe and simple Ticketmaster resale marketplace. If refunds are not allowed for your event and you post through ticketmaster.com, we will waive seller fees for fans that create(d) resale postings from March 17 through May 31.
For additional information, you can contact our Fan Support team. Please note that due to the high volume of inquiries, we are experiencing longer than normal wait times. We very much appreciate your patience and understanding at this time.
For now, we want to thank you for being such a valued part of the live entertainment family. We are working around the clock on solutions to make this process as streamlined as possible for our fans.
Is this for a Stones show that you experienced this issue?
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BitchKeepsBitchinQuote
Dougratajczak87Quote
BitchKeepsBitchin
I requested a refund about a month ago but never got the refund. So I just checked TM and here is the mew message there. If you want your money back you have to try to resell your ticket? Anyone want to buy my tickets? What a joke!
If your event was postponed or rescheduled and you are unable to attend (and resale is enabled for your event), you can sell your tickets to other fans on our safe and simple Ticketmaster resale marketplace. If refunds are not allowed for your event and you post through ticketmaster.com, we will waive seller fees for fans that create(d) resale postings from March 17 through May 31.
For additional information, you can contact our Fan Support team. Please note that due to the high volume of inquiries, we are experiencing longer than normal wait times. We very much appreciate your patience and understanding at this time.
For now, we want to thank you for being such a valued part of the live entertainment family. We are working around the clock on solutions to make this process as streamlined as possible for our fans.
Is this for a Stones show that you experienced this issue?
Yes this is for the Louisville show.
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ErwinH
I requested my refund for Charlotte NC on march 29,
and received the money for my lucky dips yesterday.
Hope to see you somewhere on the road on a next tour... :-)
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artedm
New ticketmaster policy
Live Nation will also offer fans an option to receive a 150% credit for the value of their tickets to be used for a future Live Nation show. Fans will also be able to donate the proceeds of their refund to a charity to give concert tickets to health care workers, with the value of each donation matched by Live Nation
[www.billboard.com]
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MisterDDDDQuote
artedm
New ticketmaster policy
Live Nation will also offer fans an option to receive a 150% credit for the value of their tickets to be used for a future Live Nation show. Fans will also be able to donate the proceeds of their refund to a charity to give concert tickets to health care workers, with the value of each donation matched by Live Nation
[www.billboard.com]
For those with patience, optimism, and income, the 150% credit is not a bad deal.
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artedm
New ticketmaster policy
Live Nation will also offer fans an option to receive a 150% credit for the value of their tickets to be used for a future Live Nation show. Fans will also be able to donate the proceeds of their refund to a charity to give concert tickets to health care workers, with the value of each donation matched by Live Nation
[www.billboard.com]
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HairballQuote
artedm
New ticketmaster policy
Live Nation will also offer fans an option to receive a 150% credit for the value of their tickets to be used for a future Live Nation show. Fans will also be able to donate the proceeds of their refund to a charity to give concert tickets to health care workers, with the value of each donation matched by Live Nation
[www.billboard.com]
"For cancelled shows fans can choose to receive up to 150% of their ticket value as Concert Cash, and for rescheduled shows they will receive Concert Cash once they attend the new date," a statement from Live Nation reads. "Those looking for ways to give back can opt to donate their tickets to health care workers through Live Nation’s expanded Hero Nation program. And anyone who needs or wants their money back will have the option to get a full refund within 30 days once a show has been canceled or new dates have been finalized."
Nice idea for those who want 150% credit, but I imagine ticket prices will increase 50% by the time things get back to "normal" - not to mention the "Platinum" ticket fiasco will probably be taken to another level.
Also, I don't see anywere in that Billboard article where it says Live Nation will match the value of each donation for those who go for that option - am I missing something?
All I see is:"Live Nation will also offer fans an option to receive credit for cancelled and postponed shows through the Rock When You Are Ready program, or they can donate their tickets to health care workers through the Hero Nation program" and "Those looking for ways to give back can opt to donate their tickets to health care workers through Live Nation’s expanded Hero Nation program".
Whether Live Nation matches the donations or not, I guess it's a nice idea. Now where are my refunds....
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Hairball
That's weird artedm as I still don't see that exact quote or any reference to Live Nation matching donations when I open the billboard link.
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likecatsQuote
Hairball
That's weird artedm as I still don't see that exact quote or any reference to Live Nation matching donations when I open the billboard link.
I can see it in the last sentence of the fourth paragraph.
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daspyknowsQuote
MisterDDDDQuote
artedm
New ticketmaster policy
Live Nation will also offer fans an option to receive a 150% credit for the value of their tickets to be used for a future Live Nation show. Fans will also be able to donate the proceeds of their refund to a charity to give concert tickets to health care workers, with the value of each donation matched by Live Nation
[www.billboard.com]
For those with patience, optimism, and income, the 150% credit is not a bad deal.
As long as they don't pull a chapter 11
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HairballQuote
likecatsQuote
Hairball
That's weird artedm as I still don't see that exact quote or any reference to Live Nation matching donations when I open the billboard link.
I can see it in the last sentence of the fourth paragraph.
Not on my end when I open link (Billboard )- I can see where fans can donate their tickets to health care workers, but there's nothing about Live Nation matching those donations.
A bit of a mystery...maybe there's a differently worded article depending on one's location, but that's something I've never heard of before....
Here in California, copied and pasted verbatim from billboard article link:
Ticketmaster Preparing Refund Plan for Thousands of Postponed Shows
"For cancelled shows fans can choose to receive up to 150% of their ticket value as Concert Cash, and for rescheduled shows they will receive Concert Cash once they attend the new date," a statement from Live Nation reads. "Those looking for ways to give back can opt to donate their tickets to health care workers through Live Nation’s expanded Hero Nation program. And anyone who needs or wants their money back will have the option to get a full refund within 30 days once a show has been canceled or new dates have been finalized."
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likecats
I agree we’re seeing different versions of the article.