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PrivateGodfrey2
sjs12 your comments sum up the situation well.

I hope the comments of all these cry babies are not taken too seriously by the management companies. We should be congratulating the Stones for allowing the average earner a chance to see them close. If you had £300 to spend on seeing them then you had your chance last year, now its time to get your refund and stop whinging. Well done Mr Jagger and Co.

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nobodyimportant

It's a shame that some people feel the need to be so unpleasant.

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Deborah Fitflop Hick
Please set it straight, that there WILL be DC/GC for Bon Jovi or there are gonna be mega riots. lol, I believe there will be but other as saying no.
Like · · Yesterday at 12:13am

Grace Hound I'd be worried that no one from BST has replied to you, Deborah.
2 hours ago · Like
Deborah Fitflop Hick Not worried at all there will be what we paid for
2 hours ago via mobile · Like
Michael Dewsnap from what they're saying on DC,it seems there will be but set out the same as the Stones set up,just called different,there's are called tiers,i predict plenty of tears if it doesn't work out,people may well have just bought GA and brought their running shoes ..
2 hours ago · Like
Peter McArthur I can confirm that there will be DC/GC for Bon Jovi.
2 hours ago · Like
Wendy Marks I knew there was a benefit to all this running I've been doing....will be sure to pack my trainers!
2 hours ago · Like
Michael Dewsnap we know there will be,but in what form ? AEG are saying that the Jovi/Stones set up will be the same,which in a way makes sense,they would have to alter it all overnight otherwise
2 hours ago · Like
Alison Mcilduff Don't the stones have gc and dc? They have 3 different sections so I would imagine its the same, the stones were sold in tiers 1,2 and 3 weren't they? BJ are dc, gc and ga, so I should imagine it will be the same?
2 hours ago via mobile · Like
Budge Broady I have emailed the AEG Boss, Rob Hallott on Saturday and asked him to confirm if the Bon Jovi gig will have the same layout as the Stones. I am awaiting his reply. If as I suspect it will be the same (why would they change layouts at a festival for different bands?) then GC tickets seems to have been misled the most as they will be further back then GA if you got there early enough. DC (tier1) isn't too bad but is not directly in front of the stage and GA will still have the opportunity for a better view at a much lower price.
about an hour ago · Edited · Like · 1
Elizabeth Brown I had mention this yesterday Debbie knows because she was commenting on it but I am hoping it will be like all the other concerts the normal DC and GC not like the way the stones is set out to the side not directly in front of the stage there has been uproar over it.
about an hour ago · Like
Wendy Marks Another spanner in the works if you will recall is also when Barclaycard sold all the presale tix although they were listed in three price bands (Dc/GC/GA) when we got the email confirmations they all actually say general admission. I sent them an email and got a reply then that they were definitely diamond circle so they had better be!
about an hour ago · Like
Michael Dewsnap strictly speaking they are all GA wendy,just different levels of,glad i'm not going !
about an hour ago · Like · 1
Wendy Marks Just had a look at that plan - I had better be in tier one as I paid the most. that plan is crap and I definitely think you'd have a case for miselling if you had GC ie what I assume woulod be tier 2 as you say you could be behind GA.
about an hour ago · Like
Wendy Marks I guess they wouldnt have to move the stage for DC/Gc./GA - they could just move the barriers which would be an easy job and take no time at all.
about an hour ago · Like
Wendy Marks This is why I normally never go to festivals...
about an hour ago · Like
Wendy Marks Looking at that map for the Stones - think there will be some seriously peed off Stones fans too as in theory you could have bought the most expensive ticket, queue all night and still not be front row centre as Tier one is off to the side!
about an hour ago · Like
Budge Broady I am on the FC trip but if this is the layout then a lot of people are going to be furious. Some people can't queue from stupid o'clock in the morning, they can't run fast to be at the front, they can't stand for 15+hours. For these reasons a lot of people buy GC & DC tickets, they spend extra to be able to have the chance to arrive in comfort and be close to the stage. If these tickets are now not offering what they were sold as then there will be the same angry responses from Jovi fans to AEG as there are from Stones fans.
about an hour ago · Like
Michael Dewsnap yes thats what they're all upset at Wendy,paid all that money and then Jagger says if you bought the 'cheap' tickets and can run you will be at the fornt ..
about an hour ago · Like
Wendy Marks It would work in my favour but agree its bang out of order - personally I'd be claiming for misselling. Can you imagine 40,000 or more people charging the stage - a major accident waiting to happen. I once ended up front row centre at a Bryan Adam outdoor gig. I had queued all day & was pretty near the front of the queue anyway but when they opened the gate the security guys opened several at once and actually shouted "RUN" - the stage was about half a mile from the entrance so Imanaged to get there before anyone else
about an hour ago · Edited · Like

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martinw
After emailing BST, Barclaycard and Ticketfactory on Saturday, I finally received a response from Ticketfactory as follows:

Thank you for your email regarding the Rolling Stones at Hyde Park.

It may be helpful to explain that The Ticket Factory sells tickets for shows, as one of a number of agents, on behalf of promoters and organisers. The promoter is responsible for all aspects of the concert including when and how tickets are released, which ticket agent has which allocation of tickets, ticket prices, seating/standing layout and the show production. As a ticket agent we take all our instructions from the promoter.

Following the issue you have raised regarding a published layout of the event that you have viewed, we have forwarded on your email to the promoters, AEG, and either ourselves or AEG will be in touch with you as soon as possible.

Thank you for taking the time to contact us.

Kind regards

Lorna Lanspeary

Customer Services Supervisor

The Ticket Factory

I hear the sound of a buck being passed...

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IGTBA

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sjs12

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IGTBA
AEG is owned by Phil Anschutz, a billionaire, whose holding company is located in Denver, CO - where I live. If this does not get resolved in an acceptable way for Tier 1 & 2 purchasers, within a few days, I plan to visit their office and not leave until I can make a personal complaint with a responsible officer. The office is located at 555 17th St., Ste. 2400
Denver, CO 80202 Phone: 303-298-1000

So not only do you have more money than sense but also more time too? Just downgrade to t3 and be glad they had the good will to let you, and stop throwing your dummy out of the pram.

At first I had sympathy with people who had purchased tickets that had a misleading description. However, it now seems that despite being offered various options that no other ticket holder has the choice of, they are still complaining. Will you not be content until the layout has been altered to your own personal choice to suit your selfish agenda to the detriment of the vast majority of concert goers?

Upgrade, downgrade or get your money back. Simple choice.

@sjs12 Since you feel comfortable telling me what to do, I'll return the favor, go %#@! yourself. I have zero interest in Tier 3. No way I want to fight for a place near the front for hours. That's why I purchased Tier 1; so I could go around and come back before the Stones and stand near the back of Tier 1. I want what I purchased, not Tier 3, not a refund.

And BTW, I emailed BST on Friday and again on Saturday - and other than the initial "Thank you for submitting your email. We have received your request and one of our representatives will be responding as soon as possible.", I have not heard anything from them yet. So I have no options so far.

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straycatuk

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IGTBA

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sjs12

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IGTBA
AEG is owned by Phil Anschutz, a billionaire, whose holding company is located in Denver, CO - where I live. If this does not get resolved in an acceptable way for Tier 1 & 2 purchasers, within a few days, I plan to visit their office and not leave until I can make a personal complaint with a responsible officer. The office is located at 555 17th St., Ste. 2400
Denver, CO 80202 Phone: 303-298-1000

So not only do you have more money than sense but also more time too? Just downgrade to t3 and be glad they had the good will to let you, and stop throwing your dummy out of the pram.

At first I had sympathy with people who had purchased tickets that had a misleading description. However, it now seems that despite being offered various options that no other ticket holder has the choice of, they are still complaining. Will you not be content until the layout has been altered to your own personal choice to suit your selfish agenda to the detriment of the vast majority of concert goers?

Upgrade, downgrade or get your money back. Simple choice.

@sjs12 Since you feel comfortable telling me what to do, I'll return the favor, go %#@! yourself. I have zero interest in Tier 3. No way I want to fight for a place near the front for hours. That's why I purchased Tier 1; so I could go around and come back before the Stones and stand near the back of Tier 1. I want what I purchased, not Tier 3, not a refund.

And BTW, I emailed BST on Friday and again on Saturday - and other than the initial "Thank you for submitting your email. We have received your request and one of our representatives will be responding as soon as possible.", I have not heard anything from them yet. So I have no options so far.

I'm so grateful that they let me


sc uk

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andy js
some of the blarting in this thread could induce vomiting.

1. there was a mistake made. it happens. it's not life or death.

2. to my understanding you've been offered a refund, or a partial refund and a GA ticket.

3. get on with it and grow a pair.

FFS

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IGTBA

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sjs12

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IGTBA
AEG is owned by Phil Anschutz, a billionaire, whose holding company is located in Denver, CO - where I live. If this does not get resolved in an acceptable way for Tier 1 & 2 purchasers, within a few days, I plan to visit their office and not leave until I can make a personal complaint with a responsible officer. The office is located at 555 17th St., Ste. 2400
Denver, CO 80202 Phone: 303-298-1000

So not only do you have more money than sense but also more time too? Just downgrade to t3 and be glad they had the good will to let you, and stop throwing your dummy out of the pram.

At first I had sympathy with people who had purchased tickets that had a misleading description. However, it now seems that despite being offered various options that no other ticket holder has the choice of, they are still complaining. Will you not be content until the layout has been altered to your own personal choice to suit your selfish agenda to the detriment of the vast majority of concert goers?

Upgrade, downgrade or get your money back. Simple choice.

@sjs12 Since you feel comfortable telling me what to do, I'll return the favor, go %#@! yourself. I have zero interest in Tier 3. No way I want to fight for a place near the front for hours. That's why I purchased Tier 1; so I could go around and come back before the Stones and stand near the back of Tier 1. I want what I purchased, not Tier 3, not a refund.

And BTW, I emailed BST on Friday and again on Saturday - and other than the initial "Thank you for submitting your email. We have received your request and one of our representatives will be responding as soon as possible.", I have not heard anything from them yet. So I have no options so far.

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wsmbm


using the concert speaker towers down front as reference you can get an idea of the crap view they have reserved for Tier 1 and 2 customers.

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RoughJusticeOnYa

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nobodyimportant

It's a shame that some people feel the need to be so unpleasant.

Quite so. And even some with an apparent agenda, you'd come to think when reading some of these comments...?!

Lots of new names on the forum these days, particularly in this discussion, aren't there??

Not suggesting anything. Just sayin'...
ànd thinking about that.

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nobodyimportant

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straycatuk

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IGTBA

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sjs12

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IGTBA
AEG is owned by Phil Anschutz, a billionaire, whose holding company is located in Denver, CO - where I live. If this does not get resolved in an acceptable way for Tier 1 & 2 purchasers, within a few days, I plan to visit their office and not leave until I can make a personal complaint with a responsible officer. The office is located at 555 17th St., Ste. 2400
Denver, CO 80202 Phone: 303-298-1000

So not only do you have more money than sense but also more time too? Just downgrade to t3 and be glad they had the good will to let you, and stop throwing your dummy out of the pram.

At first I had sympathy with people who had purchased tickets that had a misleading description. However, it now seems that despite being offered various options that no other ticket holder has the choice of, they are still complaining. Will you not be content until the layout has been altered to your own personal choice to suit your selfish agenda to the detriment of the vast majority of concert goers?

Upgrade, downgrade or get your money back. Simple choice.

@sjs12 Since you feel comfortable telling me what to do, I'll return the favor, go %#@! yourself. I have zero interest in Tier 3. No way I want to fight for a place near the front for hours. That's why I purchased Tier 1; so I could go around and come back before the Stones and stand near the back of Tier 1. I want what I purchased, not Tier 3, not a refund.

And BTW, I emailed BST on Friday and again on Saturday - and other than the initial "Thank you for submitting your email. We have received your request and one of our representatives will be responding as soon as possible.", I have not heard anything from them yet. So I have no options so far.

I'm so grateful that they let me


sc uk

As for "various options that no other ticket holder has the choice of", Lord knows what he means by that, but I don't want to have any further dialogue with that poster.

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The Worst.
(@ vocalion)
A bit ironic you like that comment when I read your signature.

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MGetzner
Just got an email from AEG also asking about the ticket agent and order no., stating that "we will look into sorting this for you". Let's see what happens.

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beepee2
If this shit will really looks like the image below (which is in line with AEG's map), there's no way I'll stay there, I'll move to the FOS as per what was written on my purchase, and I guess if more than 50 person do the same there'll be no way they can prevent people from going where there belong.