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kuniopenG
Never experienced such a disappointment handling with ticket orders. Paid already back in April and no tickets in hand so far. Sent many emails and got an answer on Friday 21th that the tickets are in the post to Germany. Nothing received so far.
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paulywaul
Hmm ............ I've just taken note of the fact that I first spoke with the Ticket Factory about ticket despatch in the week ending Sunday 9th June, and was explicitly told that they would start despatching them in the week starting Monday 10th.
So .......... here we are on the morning of Tuesday 25th, and a) no sign of tickets, and b) on each and every occasion I've spoken with the Ticket Factory within the last two weeks, I've been told something different ?
I agree Ticket Factory have not provided any information re shipping tickets, they are full of bull and Customer Service is terrible. I am getting really worried that I want get my tickets what a mess. Still I will look for the Postman again fingers crossed for today!
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ClaireR
Just rung ticket Factory (again!) and was told tickets "are were starting to be shipped yesterday and all we be sent by the end of the week"
I live in hope they will arrive
What this space...
Currently on holiday in the Western Isles but have my brother checking mail daily back home. Nothing as of yesterday so I called last night. Response was - "we are currently processing tix alphabetically and A and B surnames will be posted tomorrow" So glad I am not Mr Young!Quote
paulywaulQuote
ClaireR
Just rung ticket Factory (again!) and was told tickets "are were starting to be shipped yesterday and all we be sent by the end of the week"
I live in hope they will arrive
What this space...
Can I ask you as a matter of interest what category of ticket(s) you're waiting on, tier 1 or 2 or 3 ?
The reason I ask is because when I spoke with them on Sunday they told me that they'd received the stock of tier 3 tickets and were working fast and furiously to get them out, but they hadn't as yet received the stock of tier 1 & 2 tickets ?
I find this rather puzzling, surely these tickets are all originating from the same promoter, so what the hell is the difference between them, it's just a matter of what is PRINTED on them ?
As you say, WATCH THIS SPACE !
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Aquamarine
I don't know if I believe this "Drew Bromley" dude, but it's yet another variation on what MIGHT be going on.
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ClaireR
A couple of questions has anyone received their Tier 1 or 2 tickets from Ticket factory yet, as they keep telling different stories as to when the tickets will be sent for the 6th July.
Also those who are lucky to have tickets in their hand is there details with the then of which tube station is closer to the Tier 1 / 2 entrance as this is a separate entrance to GA so was wondering what will be the nearest tube station (and pub!)
Cheers..
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maxx
NO info about where the gates are to be situated
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Aquamarine
If they're just putting them in the regular international mail, i.e. the post office, many of us overseas are screwed. No way they'll arrive in time, even if they mail them out today.
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RG
"Hi Rob,
The tickets are on their way and should arrive soon. If they don't arrive before you need te leave, please bring your confirmation email + photo ID and you can get a new set at the BO. Front Gate is happy to refund the shipping charge if you collect on the day instead".